Three Dots on Android Devices

[ireduts]

Hello everyone,

i have installed zmninja on several cell phones. On Android devices (Android 12 / 13) i now have the problem that no videos are displayed. Only three green dots appear where the video should be. A broken image icon is displayed in the live views. Funnily enough, it works on my iPhone. I transferred the settings from the iPhone to the Android devices without success. I checked whether the API works. That's what it does, otherwise it wouldn't work on the iPhone.

Here are the version details:
ZM - v.1.36.33
zmNinja IOS - 1.6.009
zmNinja Android - 1.7.002

ZM is a great piece of software. It would be a shame if I couldn't solve this problem.Thanks in advance.

[iconnor]

android will no longer load images that aren't https. So setup SSL.

[2ndAmendment]

I just installed zmninja on a Samsung Note 10+. I am running ZM 1.36.34 on Apache using HTTPS. Camera resolution is 2688*1520 4MP.

I get the three dots for the montage view and the monitor -> View live.

All the event videos play back just fine in zmninja.

I also can open ZM on Firefox for mobile and all videos including montage and monitor play just fine.

I have read the docs and confirmed the API is working.

So what is different about video playback between event videos and live videos? Is there a configuration item(s) that need to be set in ZM or zmninja?

[secfalcon]

Know this is old, but in case it helps anyone...

I had the same issue after upgrading to the new zmNinja Android app. I use https remotely and http within my local network. Live streaming was working fine internally (http), but not externally (https).

My issue was the URLs configured when setting up zmNinja - specifically the path to cgi-bin.

ZM portal url
https://<myserver>/zm

path to cgi-bin
https://<myserver>/zm/cgi-bin <--- autoconfigured by the wizard and did NOT work
https://<myserver>/cgi-bin <--- my update to remove "/zm" path only for the cgi-bin resolves the issue