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Event firing, alarm frames present, but video missing movement

Posted: Wed Aug 03, 2022 11:43 pm
by MeadowCourt
Not sure what is going on here, but I've got a camera set up with the following buffer config:
2022-08-04 09_30_53-MeadowCourt - Monitor - 23 Springdale - Garage - Brave.png
2022-08-04 09_30_53-MeadowCourt - Monitor - 23 Springdale - Garage - Brave.png (13.41 KiB) Viewed 3315 times
It is correctly generating an event on movement with the shown alarm frames etc:
2022-08-04 09_32_37-MeadowCourt - Event 668617 - Brave.png
2022-08-04 09_32_37-MeadowCourt - Event 668617 - Brave.png (18.66 KiB) Viewed 3315 times
I can see the vehicle in the alarm frame:
2022-08-04 09_34_10-MeadowCourt - Frame - 668617 - 1 - Brave.png
2022-08-04 09_34_10-MeadowCourt - Frame - 668617 - 1 - Brave.png (410.26 KiB) Viewed 3315 times
The video shows the alarm as red in the timeline, but there is no vehicle recorded at all.

Any thoughts on what might be going here?

Re: Event firing, alarm frames present, but video missing movement

Posted: Wed Aug 03, 2022 11:44 pm
by MeadowCourt
Could not attach a screenshot of video showing no vehicle in the original post, so followed up here
2022-08-04 09_41_41-ScreenToGif - Editor.png
2022-08-04 09_41_41-ScreenToGif - Editor.png (800.54 KiB) Viewed 3314 times

Re: Event firing, alarm frames present, but video missing movement

Posted: Thu Nov 30, 2023 7:25 am
by Morphyx
Hello,

I'm having the exact same problem as you had.
Did you ever manage to solve it?
Seems like the video starts a few seconds after the alarm is triggered.

These are my settings:
settings.png
settings.png (13.46 KiB) Viewed 3148 times
Also i'm using Camera passthrough


The alarm frame:
alarm frame.jpg
alarm frame.jpg (178.24 KiB) Viewed 3148 times
And the video missing the alarm:
video.jpg
video.jpg (153.09 KiB) Viewed 3148 times

Re: Event firing, alarm frames present, but video missing movement

Posted: Thu Nov 30, 2023 2:12 pm
by iconnor
You both have a crazy high ImageBufferCount, likely because your systems didn't automatically adjust it during an upgrade to 1.36. That defaults to 3 now. You might realistically set it to 5 if video playback isn't smooth. Setting it so high means your system will be using a lot of ram unnecessarily.

Please look in your logs. I am suspecting that there are complaints about dropping packets from queue and not keeping up.

Re: Event firing, alarm frames present, but video missing movement

Posted: Fri Dec 01, 2023 1:37 pm
by Morphyx
The logs shows the following details during the alarm:
(above alarm event code is: 1382)
alarm.jpg
alarm.jpg (422.55 KiB) Viewed 3080 times

If i change the ImageBufferCount down to 3, how long will the recordings be before the alarm goes off?
I want the recording to store a few seconds before the alarm goes off, in this case 20 pre event image count with a fps of 10 gives me 2 seconds.
The documentation tells me that pre event image count should not exceed half the ring buffer size=Image Buffer Size?