1.37.56~20240320111801-jammy - Unable to save monitor settings

[borozenetsww]

Unable to save monitor settings. By pressing button "Save" nothing happening.

[asunturd]

Unable to save monitor settings. By pressing button "Save" nothing happening.

happened to me too!

[dougmccrary]

Yeah, it's pretty messed up at the moment.

[EK701]

Looks like the saving settings problem got fixed, but now the latest update, 1.37.56~20240322163032-jammy, broke displaying images on the web interface.

[dougmccrary]

broke displaying images on the web interface.

How so? Seems to be working for me - montage, select a camera, playback...

[IgorA100]

broke displaying images on the web interface.

I don't see any problems.
Show me a screenshot of what exactly is not displayed?

[EK701]

No obvious errors in the ZM log files, other than the script error shown in the last screenshot.

The problem is the same on Firefox, Chrome and Safari and across devices. Clearing the browser cache does not help. Also cannot see images in ZMNinja, either live or saved events.

[EK701]

A little more info from the logs:

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web_js.log:3/23/24, 10:56:59 AM PDT.376704 web_js[3345817].ERR [10.200.67.197] [Script%20error.] at ?view=console line 
web_js.log:3/23/24, 11:20:10 AM PDT.512545 web_js[23343].ERR [10.200.67.197] [Script%20error.] at ?view=events&page=1&filter%5BQuery%5D%5Bterms%5D%5B0%5D%5Battr%5D=StartDateTime&filter%5BQuery%5D%5Bterms%5D%5B0%5D%5Bop%5D=%3E%3D&filter%5BQuery%5D%5Bterms%5D%5B0%5D%5Bval%5D=-1+hour&filter%5BQuery%5D%5Bterms%5D%5B1%5D%5Bcnj%5D=and&filter%5BQuery%5D%5Bterms%5D%5B1%5D%5Battr%5D=Monitor&filter%5BQuery%5D%5Bterms%5D%5B1%5D%5Bop%5D=%3D&filter%5BQuery%5D%5Bterms%5D%5B1%5D%5Bval%5D=1&filter%5BQuery%5D%5Bsort_asc%5D=0&filter%5BQuery%5D%5Bsort_field%5D=StartDateTime&filter%5BQuery%5D%5Bskip_locked%5D=&filter%5BQuery%5D%5Blimit%5D=0 line 
web_js.log:3/23/24, 11:20:22 AM PDT.425320 web_js[18354].ERR [10.200.67.197] [Script%20error.] at ?view=events&page=1&filter%5BQuery%5D%5Bterms%5D%5B0%5D%5Battr%5D=StartDateTime&filter%5BQuery%5D%5Bterms%5D%5B0%5D%5Bop%5D=%3E%3D&filter%5BQuery%5D%5Bterms%5D%5B0%5D%5Bval%5D=-1+hour&filter%5BQuery%5D%5Bterms%5D%5B1%5D%5Bcnj%5D=and&filter%5BQuery%5D%5Bterms%5D%5B1%5D%5Battr%5D=Monitor&filter%5BQuery%5D%5Bterms%5D%5B1%5D%5Bop%5D=%3D&filter%5BQuery%5D%5Bterms%5D%5B1%5D%5Bval%5D=1&filter%5BQuery%5D%5Bsort_asc%5D=0&filter%5BQuery%5D%5Bsort_field%5D=StartDateTime&filter%5BQuery%5D%5Bskip_locked%5D=&filter%5BQuery%5D%5Blimit%5D=0 line

[EK701]

Just an FYI, I'm still seeing the same issue with 1.37.56~20240323133909-jammy.

[dougmccrary]

Is apache running?

[EK701]

Is apache running?

Yes, and I checked the Apache logs and didn’t see any obvious errors. BTW, if Apache wasn’t running, I wouldn’t get a web page at all.

[dougmccrary]

Ugh - yes, of course
Still, 1.37.56~20240323133909-jammy is not broken, so don't know what happened.
My experience with this problem was first no apache and then mis-configured, but that only happened on a new install of zm from scratch.
If this is on bare metal suggest you just re-install - backup config and start over. Careful about config restore, cuz that's probly what broke it.

[iconnor]

Don't re-install.

Right click, inspect element, console, look for the actual javascript error.

[EK701]

Don't re-install.

Right click, inspect element, console, look for the actual javascript error.

I did not do a re-install. Currently running 1.37.56~20240324115145-jammy.

Here is the HTML code for one of the images that does not display (cam thumbnail in main console screen):

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<img id="thumbnail2" src="https://10.200.67.26:30002/zm/cgi-bin/nph-zms?scale=1&amp;mode=jpeg&amp;frames=1&amp;monitor=2&amp;auth=6e6104393f4c19b9372ea016274cdc41&amp;user=admin&amp;rand=1711392636" style="width:48px;height:27px;" stream_src="https://10.200.67.26:30002/zm/cgi-bin/nph-zms?scale=5&amp;monitor=2&amp;auth=6e6104393f4c19b9372ea016274cdc41&amp;user=admin&amp;rand=1711392636" still_src="https://10.200.67.26:30002/zm/cgi-bin/nph-zms?scale=1&amp;mode=jpeg&amp;frames=1&amp;monitor=2&amp;auth=6e6104393f4c19b9372ea016274cdc41&amp;user=admin&amp;rand=1711392636" width="48" height="27" loading="lazy" class="">

Here are the error messages:

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unreachable code after return statement skins_classic_js_chosen_chosen.jquery-dark-1711295503.js:628:7
Error: JSON.parse: unexpected character at line 1 column 1 of the JSON data undefined

Here is the corresponding entry in the apache log:

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10.200.67.60 - - [25/Mar/2024:11:54:41 -0700] "GET /zm/index.php?view=request&request=status&entity=navBar&auth=6e6104393f4c19b9372ea016274cdc41 HTTP/1.1" 200 2325 "https://10.200.67.26/zm/index.php?view=console" "Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:124.0) Gecko/20100101 Firefox/124.0"

There were no associated errors in the zm log files.

[iconnor]

Uh oh. scale=1 in the zms cgi url... that would be 1%. Guess we should limit it. Play around with scale/width/height parameters I think the image is there, it's just too tiny to see.