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No video in events

Posted: Sun Jan 29, 2023 10:47 pm
by Toberius
Hi, in this box, ZM no video shows in events but sound is ok.
Other boxes no issue found.

Image

Re: No video in events

Posted: Sun Jan 29, 2023 10:56 pm
by iconnor
You are trying to play h265 and your browser has no support.

Re: No video in events

Posted: Sun Jan 29, 2023 11:50 pm
by Toberius
No image on Chrome also.
I use the same browser in another box and haven't this issue.
Rare.

Re: No video in events

Posted: Mon Jan 30, 2023 12:42 am
by Toberius
Ok, in log got this: Unable to decode frame at frame 0: -11 Resource temporarily unavailable, continuing

Re: No video in events

Posted: Sat Feb 04, 2023 11:19 am
by Toberius
[update]

After correcting a misconfiguration, the events are displayed correctly. With or without video compression. It´s insane to say that the browser does not accept HVEC.

Re: No video in events

Posted: Wed Oct 18, 2023 10:16 am
by coolandclean
Toberius wrote: Sat Feb 04, 2023 11:19 am [update]

After correcting a misconfiguration, the events are displayed correctly. With or without video compression. It´s insane to say that the browser does not accept HVEC.
I am getting the exact same error during events in which frames are alarmed. My events seem to cut off afterwards. Do you remember what settings you had to correct? Thanks in advance