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Request for Support Zoneminder

Posted: Mon Jan 24, 2022 9:26 am
by marcot
Dear Zoneminder,

We had an incident where our zoneminder portal was breached.
I want to request support so see what they have done to our system, we want to pay for this.
On the website of zonemidner support is offererd, except the chat function is not available.
Looking forward to an answer.

Regards,
Marco Tol

Re: Request for Support Zoneminder

Posted: Mon Jan 24, 2022 9:34 am
by Magic919
I've flagged it up on the Slack channel. Will probably be few more hours for a response due to their timezone.

Re: Request for Support Zoneminder

Posted: Mon Jan 24, 2022 2:51 pm
by marcot
Hi,

Any update yet ?
It still does not work?

Re: Request for Support Zoneminder

Posted: Mon Jan 24, 2022 3:34 pm
by Magic919
Don't expect them to 'fix' the chat function.

Re: Request for Support Zoneminder

Posted: Tue Jan 25, 2022 8:11 am
by marcot
Hi,

If they don't, is there another way to get support on zoneminder?
Is there an email adres to contact someone?
Again we are willing to pay for it, and our support will only take maybe 1 hour or so.

Regards,
Marco Tol Curatec

Re: Request for Support Zoneminder

Posted: Tue Jan 25, 2022 8:21 am
by Magic919
You could try the Slack channel. I don't have any email addresses for them.

Re: Request for Support Zoneminder

Posted: Tue Jan 25, 2022 8:23 am
by marcot
Hi Magic919,

Where can I find the slack channel?

Re: Request for Support Zoneminder

Posted: Tue Jan 25, 2022 8:25 am
by Magic919
The link is on the webpage.

https://zoneminder.com/contact/