High Res events black and no sound
Posted: Sun Nov 07, 2021 12:39 pm
Hello,
In short: saved high-res videos show only black image in event watching and have no sound.
Longer:
I have some Reolink 810A cameras and use their sub-stream (640x360px, 7fps). Works perfect with sound and saving/reviewing saved files.
Now I added the main stream of one (3840x2160px, 15fps) to be triggered by its sub-stream. It captures, I can see it in the monitor, it also saves event videos with a preview thumbnail in the event list. But when I want to watch it, I get only a black image and no sound.
When I export the video, I can watch it perfectly in VLC, but also without sound. So it seems the video is saved correct (apart of the missing sound) but can't be reviewed within ZoneMinder.
My questions:
what can I do so that
- the high res videos can be watched within ZoneMinder?
- the high res videos also save the sound?
(yes, I have checked he box "Whether to store the audio stream when saving an event" in both the sub- and the main-stream monitor)
I am completely new to ZoneMinder, so I don't know what useful data I should post here, please excuse if something is missing...
ZoneMinder 1.36.10 (installed from Opensuse One-click-install)
Opensuse 15.2
laptop with i7 processor and 16GB memory.
4 Reolink 810a cameras
sub-streams source with rtmp
main-stream (right now only 1 cam) source with rtsp (because rtmp only works for sub-stream), but I left "control" with rtmp
Thanks for your help!
In short: saved high-res videos show only black image in event watching and have no sound.
Longer:
I have some Reolink 810A cameras and use their sub-stream (640x360px, 7fps). Works perfect with sound and saving/reviewing saved files.
Now I added the main stream of one (3840x2160px, 15fps) to be triggered by its sub-stream. It captures, I can see it in the monitor, it also saves event videos with a preview thumbnail in the event list. But when I want to watch it, I get only a black image and no sound.
When I export the video, I can watch it perfectly in VLC, but also without sound. So it seems the video is saved correct (apart of the missing sound) but can't be reviewed within ZoneMinder.
My questions:
what can I do so that
- the high res videos can be watched within ZoneMinder?
- the high res videos also save the sound?
(yes, I have checked he box "Whether to store the audio stream when saving an event" in both the sub- and the main-stream monitor)
I am completely new to ZoneMinder, so I don't know what useful data I should post here, please excuse if something is missing...
ZoneMinder 1.36.10 (installed from Opensuse One-click-install)
Opensuse 15.2
laptop with i7 processor and 16GB memory.
4 Reolink 810a cameras
sub-streams source with rtmp
main-stream (right now only 1 cam) source with rtsp (because rtmp only works for sub-stream), but I left "control" with rtmp
Thanks for your help!