Can zonminder service "crash" from low power?

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david1234
Posts: 46
Joined: Wed Jun 26, 2019 12:24 pm

Can zonminder service "crash" from low power?

Post by david1234 » Wed Jun 03, 2020 1:29 pm

Hello ,
I have some problem running zoneminder v1.30.0 on my pi3 (this is the only thing I'm running on the pi)
the zonmidner server have only 1 ip camera , and after 3-4 movment recording it get stuck (and even when It recoreding , the image get stuck a lot - I don't get smooth captured video )
when I see the image live from the pi - I don't have this problem - so it's not a wireless problem (at least I think).

when I entet zonminder logs I see:

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do service zoneminder status
● zoneminder.service - ZoneMinder CCTV recording and surveillance system
   Loaded: loaded (/lib/systemd/system/zoneminder.service; enabled; vendor prese
   Active: failed (Result: exit-code) since Wed 2020-05-27 18:50:08 IDT; 3 days 
  Process: 9047 ExecStop=/usr/bin/zmpkg.pl stop (code=exited, status=1/FAILURE)
  Process: 7547 ExecStart=/usr/bin/zmpkg.pl start (code=exited, status=0/SUCCESS
 Main PID: 7576 (code=exited, status=4)

May 27 18:50:07 raspberrypi sudo[9053]:     root : TTY=unknown ; PWD=/usr/share/
May 27 18:50:07 raspberrypi sudo[9053]: pam_unix(sudo:session): session opened f
May 27 18:50:07 raspberrypi sudo[9053]: pam_unix(sudo:session): session closed f
May 27 18:50:07 raspberrypi sudo[9061]:     root : TTY=unknown ; PWD=/usr/share/
May 27 18:50:07 raspberrypi sudo[9061]: pam_unix(sudo:session): session opened f
May 27 18:50:08 raspberrypi sudo[9061]: pam_unix(sudo:session): session closed f
May 27 18:50:08 raspberrypi systemd[1]: zoneminder.service: Control process exit
May 27 18:50:08 raspberrypi zmc_m2[8703]: INF [Got signal 15 (Terminated), exiti
May 27 18:50:08 raspberrypi systemd[1]: zoneminder.service: Unit entered failed 
May 27 18:50:08 raspberrypi systemd[1]: zoneminder.service: Failed with result '
I looked at /var/log/messages to find out why it stop
and saw this (arround the time the service has stop)

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ay 27 18:50:01 raspberrypi zmc_m2[8703]: WAR [Last image read from shared memory 14 seconds ago, zma may ha$
May 27 18:50:02 raspberrypi zmdc[7576]: WAR ['zma -m 2' has not stopped at 20/05/27 18:50:02. Sending KILL t$
May 27 18:50:02 raspberrypi zmdc[7576]: INF ['zma -m 2' exited normally]
May 27 18:50:06 raspberrypi zmc_m2[8703]: INF [Door: 87000 - Capturing at 20.83 fps]
May 27 18:50:07 raspberrypi zmpkg[9047]: INF [Sanity checking States table...]
May 27 18:50:07 raspberrypi zmpkg[9047]: INF [Command: stop]
May 27 18:50:08 raspberrypi zmc_m2[8703]: INF [Got signal 15 (Terminated), exiting]
May 27 23:09:03 raspberrypi kernel: [513027.215560] rpi_firmware_get_throttled: 1 callbacks suppressed
May 27 23:09:07 raspberrypi kernel: [513031.376407] rpi_firmware_get_throttled: 1 callbacks suppressed
May 27 23:09:07 raspberrypi kernel: [513031.376415] Voltage normalised (0x00000000)
May 28 05:09:08 raspberrypi kernel: [534632.135576] Voltage normalised (0x00000000)
May 28 06:09:08 raspberrypi kernel: [538232.601304] Voltage normalised (0x00000000)
the same thing I see in the syslog from today

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May 31 12:09:02 raspberrypi kernel: [819025.923383] Under-voltage detected! (0x00050005)
May 31 12:09:08 raspberrypi kernel: [819032.163370] Voltage normalised (0x00000000)
wanted to know if there is connection between the things?
maybe something happand to my power suplly , and this is why I'm getting all this errors?
and this is the reason zonminder stop working ?


Thanks,

mikb
Posts: 459
Joined: Mon Mar 25, 2013 12:34 pm

Re: Can zonminder service "crash" from low power?

Post by mikb » Wed Jun 03, 2020 4:32 pm

Definitely sort out your power supply -- if you are getting under-voltage reports, and the CPU is throttling, you have an overloaded, defective or poor quality power supply.

ZM crashing is a likely consequence, so is the whole system hanging, data corruption, and destruction of the contents of the micro SD card, leaving you with an unusable system.

What is the brand/spec of the power supply running this pi?

What else is connected to the PI (USB devices, not networked) and are they being powered from the USB ports, or their own power supplies?

Did you plug in extra items while it was running to cause a sudden voltage sag?

Have you accurately measured the voltage AS SEEN AT THE PI?

A lot of the "better" power supplies don't deliver 5V, they already start at 5.2/5.3V to try and make sure the PI is seeing a good power source. Some the cheap ones may well deliver 4.8-4.9v, and possibly lower due to thin wires, poor connectors etc.

david1234
Posts: 46
Joined: Wed Jun 26, 2019 12:24 pm

Re: Can zonminder service "crash" from low power?

Post by david1234 » Thu Jun 04, 2020 6:22 am

it's some china power suplly
it work good for a year for otehr 5V device (but now wehn I look at the device he need up to 1.5A max)
up until next week I didn't even think about this

after I read your answer I ordered this
https://www.raspberrypi.org/products/ra ... er-supply/

nothing is connected to the pi (no mouse\keyboard\hdmi) - only netwrok cable
and all my work I do over vlc\ssh

when I get the power supply (next week hopfully) I will check and let you know

Thanks!

mikb
Posts: 459
Joined: Mon Mar 25, 2013 12:34 pm

Re: Can zonminder service "crash" from low power?

Post by mikb » Thu Jun 04, 2020 4:02 pm

Although the USB spec does allow a tolerance under/over 5v, and other devices may well work with that PSU, a lot of the "Raspberry Pi approved" power supplies are set for the upper end of the voltage range to help with this.

david1234
Posts: 46
Joined: Wed Jun 26, 2019 12:24 pm

Re: Can zonminder service "crash" from low power?

Post by david1234 » Sun Jun 07, 2020 10:35 am

After replacing the power supply yesterdey ,it's been 24 hours
I don't see the "voltage error" in the syslog
so great! and thank for tell me what to do .

but now it's seem I have another problem
when I try to play the saved video -
I can see the vodeo is 20 seconds , but the image is stuck \ playing very slow \ jump +5 seconds
what could be the reason for it?

when I open the "live" video - the image seem to be OK , no stuck
the video is 640X480 32 bit colour http simple

the video was taken after I replace the power suplly to avoid other power issue

also when I try to do export , in the zip file I only have capture imgaes (I remember there was an option for avi\mpeg once)

I'm using

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Version
You are running the most recent version of ZoneMinder, v1.30.0.

No update is necessary.

burger
Posts: 62
Joined: Mon May 11, 2020 4:32 pm

Re: Can zonminder service "crash" from low power?

Post by burger » Sun Jun 07, 2020 7:08 pm

david1234 wrote:
Sun Jun 07, 2020 10:35 am
also when I try to do export , in the zip file I only have capture imgaes (I remember there was an option for avi\mpeg once)

I'm using

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Version
You are running the most recent version of ZoneMinder, v1.30.0.

No update is necessary.
In 1.30, to export a video you must include the ffmpeg binary in the system, and specify its path in the options - images tab. Next, view an event, and click the 'video' tab to create / download a video for the event.
fastest way to test streams:
ffmpeg -i rtsp://<ipaddress>:554/path output.mp4
from terminal, and run through paths on ispydb or in zm hcl

david1234
Posts: 46
Joined: Wed Jun 26, 2019 12:24 pm

Re: Can zonminder service "crash" from low power?

Post by david1234 » Mon Jun 08, 2020 11:08 am

you mean this ?

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OPT_FFMPEG	Is the ffmpeg video encoder/decoder installed   *mark as V"(?)	
PATH_FFMPEG	Path to (optional) ffmpeg mpeg encoder (?)	/usr/bin/ffmpeg
ffmpeg is installed in the pi
in the same location as mention up

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pi@raspberrypi:~ $ /usr/bin/ffmpeg 
ffmpeg version 3.2.14-1~deb9u1+rpt1
maybe another setting is is missing ?
please look at the atach picture
Capture.PNG
Capture.PNG (37 KiB) Viewed 763 times

also - maybe because it doesn't work it also explain why when I watch a saved video - it get stuck all the time ?

Thanks,

burger
Posts: 62
Joined: Mon May 11, 2020 4:32 pm

Re: Can zonminder service "crash" from low power?

Post by burger » Thu Jun 11, 2020 1:48 am

First, remove the output options from ffmpeg (for now).

Second, confirm that ffmpeg works from the command line. See wiki.zoneminder.com/Ffmpeg for basic usage. Try the example, in a folder of jpegs, and confirm the output file is a valid video.

Third, Honestly, may just be a good idea to update. 1.29 or 1.30 is 4+ year old software at this point. Ffmpeg encode works on x86, but I haven't tested it out on ARM / RPI. Or you can live with the broken ffmpeg encoding. Are you sure it's not an issue of permissions on the ffmpeg binary or similar? I'm unsure if it runs as root or www-data, but you can just chmod 777 it to test.

If you choose to update: 1.32.3 is in the rpi repos for Raspbian 10, and you can get 1.34 using the install guides at https://wiki.zoneminder.com/Debian

Even numbers (32, 34) are stable. Odd numbers are dev. Stick with even numbers.
fastest way to test streams:
ffmpeg -i rtsp://<ipaddress>:554/path output.mp4
from terminal, and run through paths on ispydb or in zm hcl

david1234
Posts: 46
Joined: Wed Jun 26, 2019 12:24 pm

Re: Can zonminder service "crash" from low power?

Post by david1234 » Thu Jun 11, 2020 7:11 am

thank you for the reaply
I just want to make sure I do what you said correct:
1. In the ffmpeg_output_options I remove the "-r 25"
2.I looked at the wiki , but my camera doesn't support rtsp
only http
so from the example

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ffmpeg -i rtsp://admin:password@192.168.1.64:554/video/1 output.mp4
I change to this:

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ffmpeg -i http://admin:password@10.0.0.9:99/videostream.cgi output.mp4
I let it run for ~10 seconds , it create a output.mp4 size 1.2M~
when I try to play it in windows , I get first 5 seconds black , 5 more seconds pixels movie not so clear image.
I have try this sevral times , and it's seems that i have 5 seconds dealy in the record
because I see that when I stop the recording using 'q' , the output clips stop ~ 5-7 seconds before I press 'q'.
maynr this also connected?
when I see live video - I have no problems (it run almost clear )

3. if it create a file meaning the permission is Ok , no ?
but this is the permission

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ls -l /usr/bin/ffmpeg 
-rwxr-xr-x 1 root root 243384 May 25  2019 /usr/bin/ffmpeg
I try to run the command using sudo - same resualt

4. in the link you sent , there is only fresh installation - is there a way just to run just update\upgrage?
I don't want to start over (It will requir me to install the pi from start ,to be sure I remove old files\setting)


just to be sure , I have connected a usb camera (to avoid netwrok problems ) - I get the same resulat while capture and recording video


thank you for your help!

burger
Posts: 62
Joined: Mon May 11, 2020 4:32 pm

Re: Can zonminder service "crash" from low power?

Post by burger » Sat Jun 13, 2020 7:11 pm

Some quick tips that aren't worth much,

RPI may be running out of CPU / memory with ffmpeg. Stop ZM before testing ffmpeg on cmd line. Don't run X server.

With ZM, you might want Raspberry Pi 4 (with 2+GB RAM), and adjust gpu_mem. See https://wiki.zoneminder.com/Single_Board_Computers

If you have older RPI, you still can adjust gpu_mem, I think. But be aware that what you use for gpu_mem will be taken from base RAM.

Lower resolution on camera, and also FPS. Get it working at low res first.

Reinstalling from scratch w/RPI should be easy. Grab raspbian 10 image, run through ZM install steps. Won't take more than an hour. However, there is a ready to go image for rpi (rpi3 was tested) on https://zmrepo.zoneminder.com scroll to the bottom
fastest way to test streams:
ffmpeg -i rtsp://<ipaddress>:554/path output.mp4
from terminal, and run through paths on ispydb or in zm hcl

david1234
Posts: 46
Joined: Wed Jun 26, 2019 12:24 pm

Re: Can zonminder service "crash" from low power?

Post by david1234 » Sun Jun 14, 2020 6:34 am

I looked at the cpu while it recording and the ZM was off , it doesn't go more then 55%.
run this command

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ffmpeg -i /dev/video0 output.mp4 -r 25 -vcodec libx264
the record video was much better and running almost without any problems \jumps
so maybe to try to use this commands in the image setting?

also -if I reduce the FPS in the usb camera?
I will put 25 in the image-setting , it will help?
I see it's 30 FPS while running live and the resulotion is 352X288 only

and last question:
I will but a new SD card and will try to install the image you suggested

we are talking about this one, right?
2020-02-13-raspbian-buster-zoneminder-1.34-0.1.img.bz2
it just plug&play , right?
no need to run\install anything else on it?

again ,
Thank you so much for your time and help!

david1234
Posts: 46
Joined: Wed Jun 26, 2019 12:24 pm

Re: Can zonminder service "crash" from low power?

Post by david1234 » Tue Jun 16, 2020 9:55 am

I have try to run the image you told me .
new SD card , only 1 usb camera
didn't change\download anything on the pi
connected only 1 usb camera

when watching live video - everything is OK run almost smooth
but when I try to watch the saved video it get stuck\play slow\ jump to end

the only thing i have done when adding the usb camera is
analysis fps =10

how could it be ?

how could that "Zonminder" can't run and save 1 video from a usb camera?

in the logs I don;t see any prboems nothin that say ther is a problem in the capture

can you guide \ help ?

Thanks ,

david1234
Posts: 46
Joined: Wed Jun 26, 2019 12:24 pm

Re: Can zonminder service "crash" from low power?

Post by david1234 » Wed Jun 17, 2020 8:05 am

another thing that maybe help you help me
I have connected Ip camera and monitor it
I have run the ffmpeg function while the server is up and running
using this command :

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ffmpeg -i http://admin:password@10.0.0.5:5555/videostream.cgi Test1.avi -r 20  -vcodec libx264
the video that was created was 100% good ,
didn't stuck , the video was great !
so there is no CPU issue
the codec is OK

have also try this command

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ffmpeg -i http://admin:password@10.0.0.5:5555/videostream.cgi Test.mpeg 
also the video was 100% good


and all this while the usb camera is working and the server is up

so it must be something in the setting on the zonminder recording no ?

when I export the video -
5 images with the same timestemp 17:00:00
then it jump to 5 images with 17:00:15
them 7 images with timestemp 17:00:25

so what could it be ????

please take a look and tell me what is wrong



Thanks ,

burger
Posts: 62
Joined: Mon May 11, 2020 4:32 pm

Re: Can zonminder service "crash" from low power?

Post by burger » Thu Jun 18, 2020 12:11 am

Some cameras are better supported than others. It may be that the webcam doesn't work well.

See camera recommendations in https://wiki.zoneminder.com/Hardware_Compatibility_List
and
https://wiki.zoneminder.com/Beginner_hardware
fastest way to test streams:
ffmpeg -i rtsp://<ipaddress>:554/path output.mp4
from terminal, and run through paths on ispydb or in zm hcl

david1234
Posts: 46
Joined: Wed Jun 26, 2019 12:24 pm

Re: Can zonminder service "crash" from low power?

Post by david1234 » Thu Jun 18, 2020 6:12 am

OK /
I looked at the this part;
https://wiki.zoneminder.com/Hardware_Compatibility_List
in USB Cameras
and it said:
Most UVCvideo cameras
note that most USB cameras that can use Video4Linux/V4L2,
how can I tell if my camara is like this?
I'm using 4atech usb camera
I get the same resault using wanscam ip camaera which is on the list

another thing
when I run the ffmpeg command - the video was created perfect (both on USB and IP camera - even at the same time)

so maybe zonminder is not the software I need ?
and will not work with my hardware ? very stange it's not good just for me

can you think about other options so I can change them and try?

Thank you

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