can't add new monitor

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silentium
Posts: 7
Joined: Wed Aug 31, 2016 7:32 am

can't add new monitor

Post by silentium » Wed Aug 31, 2016 10:36 am

os : ubuntu 16.04
zm : 1.30
mysql :5.7.13

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+------------------------+
| @@GLOBAL.sql_mode      |
+------------------------+
| NO_ENGINE_SUBSTITUTION |
+------------------------+
Hi, i've got some issue with my zm
i added 9 monitors (with modect func) last week and it work fine
now i need to add another one, but when io press "save" nothing happens :new monitor doesn't added to the list (no matter which conf i've setuped)
when i press "save" i receive a warrning message

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zmdc		1889	WAR	Can't find process with command of 'zma -m'	zmdc.pl	
	zmdc		1889	WAR	Can't find process with command of 'zmc -m'	zmdc.pl	
	zmdc		1889	WAR	Can't find process with command of 'zma -m'	zmdc.pl	
i restarted zm and mysql =nothing
when i restarted zma and zmc

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 sudo /usr/bin/zmdc.pl restart zmc -m
'zmc -m' starting at 16/08/31 13:27:16, pid = 22965
sudo /usr/bin/zmdc.pl restart zma -m
'zma -m' starting at 16/08/31 13:27:20, pid = 23011
now im only receive warrning messages abot zma ,not of zmc

i cheked their (zma zmc) statuses

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 sudo /usr/bin/zmdc.pl status  zma -m
'zma -m' pending at 16/08/31 13:37:20
'zma -m' running since 16/08/31 13:27:20, pid =
 sudo /usr/bin/zmdc.pl status  zmc -m
'zmc -m' pending at 16/08/31 13:37:16
'zmc -m' running since 16/08/31 13:27:16, pid =
pid is empty o_O (dunno m.b. its ok)
when i restarted zma -m i receive some messages

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2016-08-31 13:27:20.803780	zmdc		1889	INF	'zma -m' exited normally	zmdc.pl	
2016-08-31 13:27:20.765510	zmdc		23011	INF	'zma -m' started at 16/08/31 13:27:20	zmdc.pl	
2016-08-31 13:27:20.762990	zmdc		1889	INF	'zma -m' starting at 16/08/31 13:27:20, pid = 23011	zmdc.pl	
2016-08-31 13:27:16.494170	zmdc		1889	INF	'zmc -m' exited normally	zmdc.pl	
2016-08-31 13:27:16.442410	zmdc		22965	INF	'zmc -m' started at 16/08/31 13:27:16	zmdc.pl	
2016-08-31 13:27:16.440330	zmdc		1889	INF	'zmc -m' starting at 16/08/31 13:27:16, pid = 22965	zmdc.pl
so i cheked zm status

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service zoneminder status
● zoneminder.service - ZoneMinder CCTV recording and surveillance system
   Loaded: loaded (/lib/systemd/system/zoneminder.service; enabled; vendor preset: enabled)
   Active: active (running) since Ср 2016-08-31 09:59:39 MSK; 3h 31min ago
  Process: 1836 ExecStop=/usr/bin/zmpkg.pl stop (code=exited, status=0/SUCCESS)
  Process: 1858 ExecStart=/usr/bin/zmpkg.pl start (code=exited, status=0/SUCCESS)
 Main PID: 1889 (zmdc.pl)
    Tasks: 69
   Memory: 12.0G
      CPU: 6h 5min 11.609s
   CGroup: /system.slice/zoneminder.service
           ├─ 1889 /usr/bin/perl -wT /usr/bin/zmdc.pl startup
           ├─ 1947 /usr/bin/zma -m 1
           ├─ 1965 /usr/bin/zmc -m 3
           ├─ 1978 /usr/bin/zmc -m 4
           ├─ 1985 /usr/bin/zma -m 4
           ├─ 1992 /usr/bin/zmc -m 5
           ├─ 1998 /usr/bin/zma -m 5
           ├─ 2087 /usr/bin/perl -wT /usr/bin/zmfilter.pl
           ├─ 2097 /usr/bin/perl -wT /usr/bin/zmaudit.pl -c
           ├─ 2103 /usr/bin/perl -wT /usr/bin/zmwatch.pl
           ├─ 2111 /usr/bin/perl -w /usr/bin/zmupdate.pl -c
           ├─ 2121 /usr/bin/perl -w /usr/bin/zmtelemetry.pl
           ├─ 4211 /usr/bin/zma -m 3
           ├─ 4854 /usr/bin/zmc -m 6
           ├─ 4858 /usr/bin/zma -m 6
           ├─ 6096 /usr/bin/zmc -m 9
           ├─ 6108 /usr/bin/zma -m 9
           ├─22807 /usr/bin/zmc -m 8
           ├─25248 /usr/bin/zmc -m 1
           ├─25273 /usr/bin/zmc -m 2
           ├─26879 /usr/bin/zma -m 8
           ├─28121 /usr/bin/zma -m 2
           ├─31421 /usr/bin/zmc -m 7
           └─31425 /usr/bin/zma -m 7
can someone help me? any advice?

bbunge
Posts: 2405
Joined: Mon Mar 26, 2012 11:40 am
Location: Pennsylvania

Re: can't add new monitor

Post by bbunge » Wed Aug 31, 2016 6:40 pm

Out of memory (tmpfs)? Run a "df" to see what space is left in /dev/shm and the /run directories. You may need to reduce resolution/frame rate of the working nine or add more RAM. Remember, Ubuntu grabs half of the system RAM for tmpfs so you can "adjust" this up or down to suit your needs. Just do not take too much away from MySQL as it will need more as the events build up.

bb

silentium
Posts: 7
Joined: Wed Aug 31, 2016 7:32 am

Re: can't add new monitor

Post by silentium » Thu Sep 01, 2016 7:39 am

thanks for reply
our server has 16G of RAM

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 df -BG
Filesystem     1G-blocks 	 Used 	Available	 Use% 	Mounted on
udev                  8G   	0G       	8G  		 0% 		/dev
tmpfs                 2G    	1G        	2G  		11% 		/run
/dev/sdb1          436G   	 3G    	 411G   	1% 		/
tmpfs                 8G    	2G        	7G  		16% 		/dev/shm
tmpfs                 1G   	 0G        	1G   		0% 		/run/lock
tmpfs                 8G    	0G       	 8G   	0% 		/sys/fs/cgroup
/dev/md0           3668G 1948G     	1534G  	56% 		/home
/dev/sdb3             1G    1G        	1G  		34% 		/boot
tmpfs                 2G    0G       		2G  		 0% 		/run/user/1000

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free -g
              total        used        free      shared  buff/cache   available
Mem:             14           1           0           1          12          11
Swap:            22           0          22

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 top
KiB Mem : 15341696 total,   151300 free,  1713036 used, 13477360 buff/cache
KiB Swap: 23437308 total, 23210692 free,   226616 used. 11980148 avail Mem

all 9 cameras has 1280*720 res and 10fps

as i can see it has enought disk space and RAM, or i'm wrong?

silentium
Posts: 7
Joined: Wed Aug 31, 2016 7:32 am

Re: can't add new monitor

Post by silentium » Mon Sep 05, 2016 7:24 am

bbunge wrote: You may need to reduce resolution/frame rate of the working nine or add more RAM

bb
i did(res \fps)
still nothing

SteveGilvarry
Posts: 418
Joined: Sun Jun 29, 2014 1:12 pm
Location: Melbourne, AU

Re: can't add new monitor

Post by SteveGilvarry » Mon Sep 05, 2016 11:38 am

I wonder if something is wrong in your monitor table? Maybe check it to see if you have any entries that are not for camera 1-9.
Also the fact that command zma -m keeps showing up without a monitor number is odd, and that particular error is coming from a stop command in zmdc. You are running sudo /usr/bin/zmdc.pl restart zmc -m and zma -m, normally need a monitor id after -m. Systemd should be handling all the zmdc commands.

Between setting up your first 9 monitors and the new one did you perform some lock down activities or any changes that might be causing this? Review history is not sure.
Production Zoneminder 1.32.3
Random Selection of Cameras (Dahua and Hikvision)
More Dev VM's than I care to count.

silentium
Posts: 7
Joined: Wed Aug 31, 2016 7:32 am

Re: can't add new monitor

Post by silentium » Mon Sep 05, 2016 3:35 pm

Between setting up your first 9 monitors and the new one did you perform some lock down activities or any changes that might be causing this? Review history is not sure.
now i don't remember, did it all as usual

SteveGilvarry wrote:I wonder if something is wrong in your monitor table? Maybe check it to see if you have any entries that are not for camera 1-9.
Also the fact that command zma -m keeps showing up without a monitor number is odd, and that particular error is coming from a stop command in zmdc. You are running sudo /usr/bin/zmdc.pl restart zmc -m and zma -m, normally need a monitor id after -m. Systemd should be handling all the zmdc commands.
i ran

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select 8 from Monitors;
and i got 9 entryes, seems nothing wrong(names,confgis,paths and all)... but i tried to add new monitor via sql querry, so i stoped zm , run query ,started zm and
got nothing o_O still 9 cameras and all works
then i deleted that row

SteveGilvarry
Posts: 418
Joined: Sun Jun 29, 2014 1:12 pm
Location: Melbourne, AU

Re: can't add new monitor

Post by SteveGilvarry » Mon Sep 05, 2016 9:19 pm

Long shot but maybe post some screenshots of the config you trying to add. Maybe it is a special character or something.
Production Zoneminder 1.32.3
Random Selection of Cameras (Dahua and Hikvision)
More Dev VM's than I care to count.

silentium
Posts: 7
Joined: Wed Aug 31, 2016 7:32 am

Re: can't add new monitor

Post by silentium » Tue Sep 06, 2016 6:35 am

SteveGilvarry wrote:Long shot but maybe post some screenshots of the config you trying to add. Maybe it is a special character or something.
configs are same for all monitors (except ip addresses)
hikvision DS-2CD2432F-I
even then i try to clone monitor =same result



wow wow wow wow
i cant even delete some of them o_O (again nothing happens)
my zm can't read/edit the monitors table(i wrote that i added entry via query)? but why i can't see some log errors about this?

ps at the proccess of adding first 9 cameras i was able to delete them, now i can't ><
Attachments
camera.jpg
camera.jpg (130.64 KiB) Viewed 2921 times

SteveGilvarry
Posts: 418
Joined: Sun Jun 29, 2014 1:12 pm
Location: Melbourne, AU

Re: can't add new monitor

Post by SteveGilvarry » Tue Sep 06, 2016 7:10 am

Are you looking at the logs in the database, using the Log button on the console? Does sound like some sort of DB update permissions issue, which would be reported from web components not zmc or zmdc. Check logging options but I think database is default to Info and so should have data in the web based log view.
Production Zoneminder 1.32.3
Random Selection of Cameras (Dahua and Hikvision)
More Dev VM's than I care to count.

silentium
Posts: 7
Joined: Wed Aug 31, 2016 7:32 am

Re: can't add new monitor

Post by silentium » Tue Sep 06, 2016 8:07 am

SteveGilvarry wrote:Are you looking at the logs in the database, using the Log button on the console? Does sound like some sort of DB update permissions issue, which would be reported from web components not zmc or zmdc. Check logging options but I think database is default to Info and so should have data in the web based log view.
my /var/log/mysql/error.log gives nothing about it... only notes (at the time when i restarted zm and mysql)
log via web = same... nothing about db permissions
i select 'db' table at mysql database? so 'zmuser' has necessary permissions to select\update\alter\delete at "zm" database

silentium
Posts: 7
Joined: Wed Aug 31, 2016 7:32 am

Re: can't add new monitor

Post by silentium » Tue Sep 06, 2016 8:23 am

sh*t....
i found that....
i just creted a new user with admin rights at zm? now i can do that ever i want
i added 10th camera
i cant delete them and etc....



ps I'm very sory for spent your time >< he added the cameras list t oadmin user, thats why admin user wasn't able to modify camera's list(sounds wird o_o)
now we cleaned that list for admin user, now it works fine = he can add\remove cameras
thanks everyone for your help and advieces
problem solved
now i'll try to increase sensivity of modetc some how :( it's to low

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