Export failed error

Forum for questions and support relating to the 1.24.x releases only.
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gazoo
Posts: 45
Joined: Mon Nov 30, 2009 1:04 pm

Export failed error

Post by gazoo »

I'm try to download a group of videos of a few events, so I checked the events and chose to export..but I always get an export failed error..that's it. Are there any common things to try to fix this?
jhetrick62
Posts: 24
Joined: Thu Jun 04, 2009 2:43 am

Post by jhetrick62 »

Were you attempting to export this video in "zip" format or "tar" format? In zip, mine won't export either, but in tar it will so i'm guessing there is an issue with the library used to zip the file or the command itself, I haven't gotten that far.

Try it in "tar" archived format.

Jeff
jhetrick62
Posts: 24
Joined: Thu Jun 04, 2009 2:43 am

SOLVED - Export of zip files

Post by jhetrick62 »

Ok. SOLVED at least for ZM on Ubuntu 10.04 lucid - x64 kernel. The export when checking the "zip" format was failing as there was no package to provide the zip service installed. I installed the package "zip" using aptitude and it worked after that.

I suspect if you are using a different distro, install the package that will provide use of the command "zip" and it will work for you.

Jeff
camroidv27
Posts: 35
Joined: Tue Jun 15, 2010 6:18 am

Continuing Issues

Post by camroidv27 »

I have the same problem, and I do have the ZIP packages installed. Ubuntu 10.04, Zoneminder 1.24.2. Anyhow, I am able to export files on the local machine that ZM is running on, but on a remote machine, I am unable to do so. I did the "export permissions fix" as told in the documentation from using a .DEB package installation. Below are my logs of a video viewing event, followed by a file export event.

Code: Select all

[Mon Jun 14 23:08:58 2010] [error] [client 192.168.0.18] SQL-ERROR(ACFA47): select E.*,M.Name as MonitorName,M.Width,M.Height,M.DefaultRate,M.DefaultScale from Events as E inner join Monitors as M on E.MonitorId = M.Id where E.Id = undefined, referer: http://192.168.0.4:7290/zm/index.php?view=event&eid=21&filter[terms][0][attr]=MonitorId&filter[terms][0][op]=%3D&filter[terms][0][val]=2&sort_field=StartTime&sort_asc=1&page=1
[Mon Jun 14 23:08:58 2010] [error] [client 192.168.0.18] SQL-ERROR(ACFA47): Unknown column 'undefined' in 'where clause', referer: http://192.168.0.4:7290/zm/index.php?view=event&eid=21&filter[terms][0][attr]=MonitorId&filter[terms][0][op]=%3D&filter[terms][0][val]=2&sort_field=StartTime&sort_asc=1&page=1
[Mon Jun 14 23:08:58 2010] [error] [client 192.168.0.18] File does not exist: /var/www/favicon.ico

Code: Select all

[Mon Jun 14 23:22:47 2010] [error] [client 192.168.0.18] No event id(s) supplied, referer: http://192.168.0.4:7290/zm/index.php?view=export&eid=undefined
[Mon Jun 14 23:22:47 2010] [error] [client 192.168.0.18] array (\n  0 => \n  array (\n    'file' => '/usr/share/zoneminder/ajax/event.php',\n    'line' => 5,\n    'function' => 'ajaxError',\n    'args' => \n    array (\n      0 => 'No event id(s) supplied',\n    ),\n  ),\n  1 => \n  array (\n    'file' => '/usr/share/zoneminder/index.php',\n    'line' => 116,\n    'args' => \n    array (\n      0 => '/usr/share/zoneminder/ajax/event.php',\n    ),\n    'function' => 'require_once',\n  ),\n), referer: http://192.168.0.4:7290/zm/index.php?view=export&eid=undefined
Any ideas?
camroidv27
Posts: 35
Joined: Tue Jun 15, 2010 6:18 am

Post by camroidv27 »

It seems that in Google Chrome (on Windows) it did not want to export. Using Firefox (on a seperate linux box) seemed to export fine. IE didn't want to display images live, but it did export properly. Go figure, a browser war issue?
jhetrick62
Posts: 24
Joined: Thu Jun 04, 2009 2:43 am

Post by jhetrick62 »

You have a couple of issues it seems. Did you properly install Cambozola for the live IE viewing? I have not tested Chrome as I don't us it, but both IE and FF work on Windows and Forefox on linux.
tim.bze
Posts: 4
Joined: Sat Jun 19, 2010 5:06 pm

Chrome is the problem

Post by tim.bze »

I had the same problem, export failed... with Google Chrome. After reading the comments in this post I tried IE6, works perfect. Thanks!
TimB
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