Cannot view event video, .sock does not exist

Forum for questions and support relating to the 1.32.x releases only.
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Rudhan
Posts: 2
Joined: Sat Nov 09, 2019 8:19 pm

Cannot view event video, .sock does not exist

Post by Rudhan » Sat Nov 09, 2019 8:47 pm

Raspbian 10 (Debian)
Zoneminder 1.32.3

I can see live stream fine but when I want to watch a video saved by an event, ZM only shows a still picture. In the log do I get this:
Socket /var/run/zm/zms-349156s.sock does not exist.

In the folder /var/run/zm do I have a file with the name: zms-349156.lock

It seems there is a mismatch between what ZM expects the file to be named, and the actual name.

Thanks for any help!
/Tomas

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snake
Posts: 257
Joined: Sat May 21, 2016 2:20 am

Re: Cannot view event video, .sock does not exist

Post by snake » Mon Nov 11, 2019 5:42 am

Are the videos saving to the HDD/SD? You should see a <something>.mp4 file somewhere, or jpegs, if you are saving as jpeg. Make sure default settings are not set to H264 encode. You should be using passthrough or JPEGs for 1.32 on ARM.

Do you know for certain that the camera is supported in ZM? Does it work with VLC? RPI also has issues with high resolutions and high frame rates, so start with low numbers and work your way up.

Rudhan
Posts: 2
Joined: Sat Nov 09, 2019 8:19 pm

Re: Cannot view event video, .sock does not exist

Post by Rudhan » Mon Nov 11, 2019 9:34 am

Thanks for your suggestions, they led me to fix the problem. I have two DLink 932L connected to Zoneminder since maybe two years, working just fine up until recently. They are configured according to the wiki with Source Type: Remote. This does not seem to work any longer, I changed to ffmpeg, and that works.

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