ZMninja - Video is not playable on Events

Discussion topics related to mobile applications for ZoneMinder
DerGraf
Posts: 29
Joined: Fri Aug 17, 2018 7:33 pm

ZMninja - Video is not playable on Events

Post by DerGraf » Sun Dec 16, 2018 5:29 pm

Hi,

i can´t playback my events after a fresh ZM 1.32.3 installation with x264 passthrough.
ZMninja got a reset and new setup with the wizard.
All other things works fine.

I got no thumbs in event list. By trying playing an event i got error message "Video not playable"
But Event Montage works as expected :shock:

Any ideas?

User avatar
asker
Posts: 1035
Joined: Sun Mar 01, 2015 12:12 pm

Re: ZMninja - Video is not playable on Events

Post by asker » Sun Dec 16, 2018 8:27 pm

1. Please post or email logs
2. Are the videos playable if you use Chrome on the mobile browser (not desktop)?

(Event Montage only plays non mp4 events)
--
My collection of ZoneMinder learnings:
https://wiki.zoneminder.com/Various_ZM_thoughts

DerGraf
Posts: 29
Joined: Fri Aug 17, 2018 7:33 pm

Re: ZMninja - Video is not playable on Events

Post by DerGraf » Mon Dec 17, 2018 4:49 pm

Yes, events play on chrome (android)

Which logs do you mean? ZM orr ZMninja?

User avatar
asker
Posts: 1035
Joined: Sun Mar 01, 2015 12:12 pm

Re: ZMninja - Video is not playable on Events

Post by asker » Mon Dec 17, 2018 5:53 pm

zmNinja
--
My collection of ZoneMinder learnings:
https://wiki.zoneminder.com/Various_ZM_thoughts

DerGraf
Posts: 29
Joined: Fri Aug 17, 2018 7:33 pm

Re: ZMninja - Video is not playable on Events

Post by DerGraf » Tue Dec 18, 2018 5:05 pm

I´ve take a look at the zmNinja Logs.

There was a permission problem. On ZM login i use user "admin". For zmNinja i´ve created some user accounts.
After set user permission for "System" from "None" to "View" it works except h265 Streams. That could be a Chrome or Webview thing. I got a "format is not supported" message in chrome.

Thanks for help.

User avatar
asker
Posts: 1035
Joined: Sun Mar 01, 2015 12:12 pm

Re: ZMninja - Video is not playable on Events

Post by asker » Tue Dec 18, 2018 8:27 pm

Yup 265 is not supported.
--
My collection of ZoneMinder learnings:
https://wiki.zoneminder.com/Various_ZM_thoughts

TihsHead
Posts: 6
Joined: Fri Dec 28, 2018 2:47 pm

Re: ZMninja - Video is not playable on Events

Post by TihsHead » Fri Dec 28, 2018 2:52 pm

I am having the same issue- I am able to view the Monitors.
I can goto the web Version of ZM and view the evernts
i can take the url from ZMninja and paste that into chrome and i get the video

when i try to view the videos in the event viewer i get Video is not Playable
in the logs it show
Player Reported a video error: {"isTrusted":True}

video writer is setup for H264 camera passthrough

User avatar
asker
Posts: 1035
Joined: Sun Mar 01, 2015 12:12 pm

Re: ZMninja - Video is not playable on Events

Post by asker » Fri Dec 28, 2018 3:13 pm

If you have the same issue did you try the fix suggested above?
--
My collection of ZoneMinder learnings:
https://wiki.zoneminder.com/Various_ZM_thoughts

TihsHead
Posts: 6
Joined: Fri Dec 28, 2018 2:47 pm

Re: ZMninja - Video is not playable on Events

Post by TihsHead » Fri Dec 28, 2018 3:28 pm

yes, i was using the admin user for the zmNinja user.
i created a new user to test with making sure that i gave the permissions like the above said

User avatar
asker
Posts: 1035
Joined: Sun Mar 01, 2015 12:12 pm

Re: ZMninja - Video is not playable on Events

Post by asker » Fri Dec 28, 2018 5:06 pm

Okay, then your problem is resolved?
--
My collection of ZoneMinder learnings:
https://wiki.zoneminder.com/Various_ZM_thoughts

TihsHead
Posts: 6
Joined: Fri Dec 28, 2018 2:47 pm

Re: ZMninja - Video is not playable on Events

Post by TihsHead » Fri Dec 28, 2018 7:39 pm

Nope, I am unable to play events from with in ZmNinja-Pro
i am getting the video is not playable error

User avatar
asker
Posts: 1035
Joined: Sun Mar 01, 2015 12:12 pm

Re: ZMninja - Video is not playable on Events

Post by asker » Fri Dec 28, 2018 8:33 pm

Please send logs from the app
--
My collection of ZoneMinder learnings:
https://wiki.zoneminder.com/Various_ZM_thoughts

SkippyDo
Posts: 97
Joined: Mon Nov 20, 2017 6:49 pm

Re: ZMninja - Video is not playable on Events

Post by SkippyDo » Sat Dec 29, 2018 7:41 am

Same "Video not playable" issue here. No such issue when running ZM 1.30.4.

Zoneminder 1.32.3

Phone is running Android 7.0 (last patch date April 1, 2018): it's an unlocked phone (basic kernel).

Basic/relevant log info (reversed log output listing to make a top-down sequential read):
DEBUG Player is ready
DEBUG *** Invoking play
DEBUG neighbors of 112are pre=111 next=
INFO >>>Starting checkAllEvents interval...
DEBUG player reported a video error:{"isTrusted":true}
INTERESTINGLY, I do NOT have this issue on my wife's phone, which is running Android 8.1.0 (last patch date Oct 1, 2018).

No issues running 1.32.3 under Firefox (Linux mint) on three different laptops (one even running Windows 10). BUT, via Firefox on my phone I get the error "The video was aborted due to a corruption problem or because the video used features your browser did not support."

Looks like and Android version issue?

I wish that I'd stayed with 1.30.4. I only went for the upgrade after toasting my server.
Last edited by SkippyDo on Sun Dec 30, 2018 10:42 am, edited 1 time in total.

TihsHead
Posts: 6
Joined: Fri Dec 28, 2018 2:47 pm

Re: ZMninja - Video is not playable on Events

Post by TihsHead » Sat Dec 29, 2018 11:52 am

I am running zoneminder 1.32.2
On an Android 9 phone.

SkippyDo
Posts: 97
Joined: Mon Nov 20, 2017 6:49 pm

Re: ZMninja - Video is not playable on Events

Post by SkippyDo » Sun Dec 30, 2018 1:33 pm

Check to see if there was any different behavior on my phone with Chrome- there is not.

For whatever it's worth, I have uninstalled and reinstalled ZMninja Pro on my phone and that produced no change (still logging: "DEBUG player reported a video error:{"isTrusted":true}).

Post Reply

Who is online

Users browsing this forum: No registered users and 1 guest