ZM 1.32.2 - Error in event after 24 hours

Forum for questions and support relating to the 1.32.x releases only.
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mvrochabh
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Joined: Thu Nov 08, 2018 1:07 am

ZM 1.32.2 - Error in event after 24 hours

Post by mvrochabh » Thu Nov 08, 2018 1:12 am

Hi,

if I try to see an event within the last 24 hours, I can see.

If I try to see an event that has already passed 24 hours of its recording, give the error below. what to do?
ZM - Evento - Google Chrome.jpg
ZM - Evento - Google Chrome.jpg (21.01 KiB) Viewed 1074 times

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iconnor
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Re: ZM 1.32.2 - Error in event after 24 hours

Post by iconnor » Fri Nov 09, 2018 6:45 pm

You cannot view a .mp4 while it is recording. So record in short segments, not 24 hour long segments.

mikb
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Re: ZM 1.32.2 - Error in event after 24 hours

Post by mikb » Sat Nov 10, 2018 5:18 pm

To the OP: Can you confirm that you actually meant "an event that is older than 24 hours?" and not "an event that is 24 hours long!" :)

mvrochabh
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Joined: Thu Nov 08, 2018 1:07 am

Re: ZM 1.32.2 - Error in event after 24 hours

Post by mvrochabh » Sun Nov 11, 2018 1:24 am

Yes, follows an example:

assuming it is now Nov 11, 2018 9:00 p.m.

1) The event recorded in Nov 10, 2018 8:30 p.m. with 10 seconds duration, I have a error.

2) The event recorded in Nov 10, 2018 9:01 p.m. with 10 seconds duration, I can see.

Remembering that at 8 o'clock on November 11, I could see video number 1.

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