Can't define/alter zone - dots missing

Forum for questions and support relating to the 1.30.x releases only.
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jakob.staerk
Posts: 3
Joined: Thu Apr 27, 2017 7:20 am

Can't define/alter zone - dots missing

Post by jakob.staerk »

I have two zoneminder setups running 1.30.2 both on ubuntu. On one of them i have a strange problem. When i try to alter an existing zone or create a new zone - the "dots" where we drag the corners of the zone is not there. On the other setup every thing is working as expected.

I have updated (using iconner ppa) and restarted both zoneminder service and the ubuntu server. Tried to create a new zone - same result.

Anyone have any hints for troubleshooting this ? All cameras on the setup is affected.
jakob.staerk
Posts: 3
Joined: Thu Apr 27, 2017 7:20 am

Re: Can't define/alter zone - dots missing

Post by jakob.staerk »

Upgraded today to 1.30.3, still same problem - anyone have any hints on how i can troubleshoot this ?
jakob.staerk
Posts: 3
Joined: Thu Apr 27, 2017 7:20 am

Re: Can't define/alter zone - dots missing

Post by jakob.staerk »

Upgraded to 1.30.4, problem still present - think i have to install from scratch.
Matt84
Posts: 14
Joined: Thu Jul 28, 2016 12:18 pm

Re: Can't define/alter zone - dots missing

Post by Matt84 »

Just looked at my system and I get the same issue on 1.31.0 (bleeding edge)
Browser is reporting the following,

<svg id="zoneSVG" class="zones" style="position: absolute; top: 0; left: 0; width: 1280px; height: 960px; background: none;">
<polygon id="zonePoly" points="0,650,173,484,209,525,237,589,356,477,604,260,597,132,1174,181,1279,959,0,959" class="Editing Active"/>
Sorry, your browser does not support inline SVG
</svg>

Don't know if it’s a red hearing or not!
bbunge
Posts: 2934
Joined: Mon Mar 26, 2012 11:40 am
Location: Pennsylvania

Re: Can't define/alter zone - dots missing

Post by bbunge »

After you click on the number under Zones and you see a picture from the camera are you clicking on that picture to get to a window titled something like Monitor Monitor-1 - Zone All? the first window will show the zones but will not give you configuration options.
Matt84
Posts: 14
Joined: Thu Jul 28, 2016 12:18 pm

Re: Can't define/alter zone - dots missing

Post by Matt84 »

video of issue here = http://screencast-o-matic.com/watch/cb1VrmXJeT

in short, yup I'm going to to the configuration panel and cant see any point to move around, tried different browsers same result.

Edit - Just built a clean VM , 1.30.4 on Ubuntu 16.04.2 and the zones are working correctly, as seen by the attachment.
also Sorry, your browser does not support inline SVG is a red herring as it shows in the working browser.
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iconnor
Posts: 2900
Joined: Fri Oct 29, 2010 1:43 am
Location: Toronto
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Re: Can't define/alter zone - dots missing

Post by iconnor »

What browser?
Matt84
Posts: 14
Joined: Thu Jul 28, 2016 12:18 pm

Re: Can't define/alter zone - dots missing

Post by Matt84 »

iconnor wrote: Sat Jun 03, 2017 12:23 am What browser?
Chrome , Firefox and I.E tested all have the same issue with the dots not appearing , all latest versions of the browser.
I.E does behave differently, i get no live image, dots don't appear.
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