ZM 1.36.10 multiple video download problem [SOLVED]

Discussions related to the 1.36.x series of ZoneMinder
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nurettinakhan
Posts: 5
Joined: Thu Oct 28, 2021 12:20 pm

ZM 1.36.10 multiple video download problem [SOLVED]

Post by nurettinakhan »

Hello,

I'm experiencing download problem when i try to download more than one video. I receive an empty zip/tar file, i mean there is no video inside. But if i download a single record then it works fine. I have upgraded to 1.36.10-focal1 release from 1.36.9 but nothing have changed. My OS is Ubuntu 20.04.3 LTS (5.4.0.89-generic).

Regards,
Nurettin Akhan
Attachments
zm_empty_zip.png
zm_empty_zip.png (31.14 KiB) Viewed 7604 times
Last edited by nurettinakhan on Fri Jan 14, 2022 12:30 pm, edited 2 times in total.
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lyallp
Posts: 137
Joined: Fri Nov 26, 2010 2:36 am
Location: Adelaide, Australia

Re: ZM 1.36.10 multiple video download problem

Post by lyallp »

I have tried this too.
I selected 2 events from a list.
SelectedEvents.jpg
SelectedEvents.jpg (39.87 KiB) Viewed 7821 times
Both events were archived.

Zoneminder v1.37.1 on Gentoo Linux.

Archive (tar), that was generated attached.
Attachments
zmExport_913991.tar
(100 KiB) Downloaded 61 times
...Lyall
tortho
Posts: 11
Joined: Tue May 25, 2021 8:56 pm
Location: Sandefjord, Norway

Re: ZM 1.36.10 multiple video download problem

Post by tortho »

1.36.9 and I do get empty files all the time (on single or multiple events.)
Attached example
Attachments
zmExport_35277.zip
(95.71 KiB) Downloaded 59 times
nurettinakhan
Posts: 5
Joined: Thu Oct 28, 2021 12:20 pm

Re: ZM 1.36.10 multiple video download problem

Post by nurettinakhan »

Hello,

I'm still looking for a solution.

Is there any one who is not facing with the same problem in last 2 releases ?
Magic919
Posts: 1381
Joined: Wed Sep 18, 2013 6:56 am

Re: ZM 1.36.10 multiple video download problem

Post by Magic919 »

I'd work around it. If you have the MP4 files on the server, just grab them from there.
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iconnor
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Location: Toronto
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Re: ZM 1.36.10 multiple video download problem

Post by iconnor »

I think I finally found the problem and released 1.36.11 with the fix. Packages building.
Magic919
Posts: 1381
Joined: Wed Sep 18, 2013 6:56 am

Re: ZM 1.36.10 multiple video download problem

Post by Magic919 »

Just saw your Slack update. Well done.
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nurettinakhan
Posts: 5
Joined: Thu Oct 28, 2021 12:20 pm

Re: ZM 1.36.10 multiple video download problem

Post by nurettinakhan »

iconnor wrote: Wed Nov 17, 2021 4:10 pm I think I finally found the problem and released 1.36.11 with the fix. Packages building.
Thank you, with 1.36.11 release problem is fixed.
dougmccrary
Posts: 1172
Joined: Sat Aug 31, 2019 7:35 am
Location: San Diego

Re: ZM 1.36.10 multiple video download problem

Post by dougmccrary »

:D
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