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can't download event videos

Posted: Thu Jun 13, 2019 6:39 pm
by flyingpiglet
After pressing "GENERATE DOWNLOAD" within download video window it gets empty and no download started.
Can someone advice where to search the error?
According to the debug log the video gathering process has created /tmp/zm/ but download has not started.
But apache error log gives errors.

Re: can't download event videos

Posted: Mon Jul 22, 2019 6:32 pm
by apti
I have not looked at the apache logs but I have same exact issue with download. Additionally I noted that hitting the "export" button does absolutely nothing. I am on 1.33.12