Unable to view recorded event video h264 mp4 format in webui

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hofikhof
Posts: 5
Joined: Mon Dec 12, 2016 9:02 am

Unable to view recorded event video h264 mp4 format in webui

Post by hofikhof » Wed Jul 17, 2019 7:25 am

Hello,
I have Zoneminder 1.32.3 with rtsp cams capturing... Everything works fine with Storage video writer H256 Camera Passtrough. Video file mp4 is ok, when I download this video from Web UI then video can play on my computer via VLC, but on WebUI can't play video - WebUI give me message "The video could not be loaded, either because the server or network failed or because the format is not supported." on console says VIDEOJS: ERROR: (CODE:4 MEDIA_ERR_SRC_NOT_SUPPORTED).
If I click to download MP4 then file is ok... If I click to show frames or stills then images from video are showed correctly from video file... Only playing recorded event in WebUI doesn't work.
Live view of stream is also ok.
In debug logs is't any errors or warnings :(

Please help.
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bbunge
Posts: 2401
Joined: Mon Mar 26, 2012 11:40 am
Location: Pennsylvania

Re: Unable to view recorded event video h264 mp4 format in webui

Post by bbunge » Wed Jul 17, 2019 11:32 am

Linux distro and version, please.

hofikhof
Posts: 5
Joined: Mon Dec 12, 2016 9:02 am

Re: Unable to view recorded event video h264 mp4 format in webui

Post by hofikhof » Wed Jul 17, 2019 11:36 am

Updated (last versions of components) Raspbian Buster on RPI 3b+ with ssd 2.5" USB disk for saving events

bbunge
Posts: 2401
Joined: Mon Mar 26, 2012 11:40 am
Location: Pennsylvania

Re: Unable to view recorded event video h264 mp4 format in webui

Post by bbunge » Wed Jul 17, 2019 4:50 pm

For the Pi use only .jpeg. Video recording does not work on Pi.

hofikhof
Posts: 5
Joined: Mon Dec 12, 2016 9:02 am

Re: Unable to view recorded event video h264 mp4 format in webui

Post by hofikhof » Thu Jul 18, 2019 4:34 am

Recording mp4 video works good... I can download mp4 video and it works in my computer. :)
Problem is with playback this event in WebUI zoneminder. :cry:
Source is from rtsp stream and I don't know format... This is maybe a problem but downloaded video can play in my computer...

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