Not Running or Not Capturing

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chebo
Posts: 22
Joined: Wed Mar 16, 2016 4:38 am

Not Running or Not Capturing

Post by chebo » Thu Nov 29, 2018 8:26 am

Hello. Of the 50 cameras, ~ 3 have problems. The monitors №48,49,51 report 'Not Running' or 'Not Capturing'. This problem is only with 3 "Hiwatch ds-l103" cameras that work via the Internet. I use v1.31.44, at 1.30 there was no such problem, tried to install 1.32.2, the problem persists.

Problem manifests itself only when manually starting the camera (monitor or record, others have not tried). After stopping, starting the entire server, or changing the state through the "Change State", everything works. It breaks down if you change the status of these cameras manually or sometimes falls off by itself under unspecified circumstances. There are no problems with other cameras via the Internet or with the same ones in the local network. Here are some errors from the log:

Code: Select all

2018-10-15 07:34:36.542370	zmwatch		27449	ERR	Memory map file '/dev/shm/zm.mmap.51' should have been 1168 but was instead 0	zmwatch.pl	
2018-10-15 07:34:36.081045	zms_m51		7194	ERR	Unable to connect to zmc process for monitor 51	zms.cpp	245
2018-10-15 07:34:36.042318	zms_m51		7194	ERR	Unable to connect to monitor id 51 for streaming	zm_stream.cpp	48
2018-10-15 07:34:36.040329	zms_m51		7194	ERR	Got empty memory map file size 0, is the zmc process for this monitor running?	zm_monitor.cpp	544
2018-10-15 07:34:35.912560	web_js		6731	ERR	getStreamCmdResponse stream error: Socket /var/run/zm/zms-863415s.sock does not exist. This file is created by zms, and since it does not exist, either zms did not run, or zms exited early. Please check your zms logs and ensure that CGI is enabled in apache and check that the PATH_ZMS is set correctly. Make sure that ZM is actually recording. If you are trying to view a live stream and the capture process (zmc) is not running then zms will exit. Please go to http://zoneminder.readthedocs.io/en/latest/faq.html#why-can-t-i-see-streamed-images-when-i-can-see-stills-in-the-zone-window-etc for more information. - checkStreamForErrors()	?view=watch	
2018-10-15 07:34:35.875152	web_php		6731	ERR	Socket /var/run/zm/zms-863415s.sock does not exist. This file is created by zms, and since it does not exist, either zms did not run, or zms exited early. Please check your zms logs and ensure that CGI is enabled in apache and check that the PATH_ZMS is set correctly. Make sure that ZM is actually recording. If you are trying to view a live stream and the capture process (zmc) is not running then zms will exit. Please go to http://zoneminder.readthedocs.io/en/latest/faq.html#why-can-t-i-see-streamed-images-when-i-can-see-stills-in-the-zone-window-etc for more information.	/usr/share/zoneminder/www/includes/functions.php	2023
2018-10-15 07:34:34.936415	zms_m51		7127	ERR	Unable to connect to zmc process for monitor 51	zms.cpp	245
2018-10-15 07:34:34.905851	zms_m51		7127	ERR	Unable to connect to monitor id 51 for streaming	zm_stream.cpp	48
2018-10-15 07:34:34.903371	zms_m51		7127	ERR	Got empty memory map file size 0, is the zmc process for this monitor running?	zm_monitor.cpp	544
2018-10-15 07:34:34.858967	web_js		6731	ERR	getStreamCmdResponse stream error: Socket /var/run/zm/zms-863415s.sock does not exist. This file is created by zms, and since it does not exist, either zms did not run, or zms exited early. Please check your zms logs and ensure that CGI is enabled in apache and check that the PATH_ZMS is set correctly. Make sure that ZM is actually recording. If you are trying to view a live stream and the capture process (zmc) is not running then zms will exit. Please go to http://zoneminder.readthedocs.io/en/latest/faq.html#why-can-t-i-see-streamed-images-when-i-can-see-stills-in-the-zone-window-etc for more information. - checkStreamForErrors()	?view=watch	
2018-10-15 07:34:34.849461	web_php		6731	ERR	Socket /var/run/zm/zms-863415s.sock does not exist. This file is created by zms, and since it does not exist, either zms did not run, or zms exited early. Please check your zms logs and ensure that CGI is enabled in apache and check that the PATH_ZMS is set correctly. Make sure that ZM is actually recording. If you are trying to view a live stream and the capture process (zmc) is not running then zms will exit. Please go to http://zoneminder.readthedocs.io/en/latest/faq.html#why-can-t-i-see-streamed-images-when-i-can-see-stills-in-the-zone-window-etc for more information.

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