ZoneMinder Forums

Hi - I am currently running ZM 1.32.2 on my Ubuntu 18.04 + LAMP. I bought a new SV3C camera but couldn't make it work in ZM.
I tried VLC and it works; then I copy the same address to ZM, it shows "Unable to open input ... due to: Connection timed out"
From forum noticed some precedent solution may involve aligning Path_ZMS but I checked /etc/zm/conf.d/01-system-paths.conf and noticed "ZM_PATH_ZMS=/zm/cgi-bin/nph-zms" which is in line with Apache. Also tried ONVIF but nothing is detected. I tried libvlc still not working. I tried all ways that I could but it is still showing red in console and not capturing...

Below log
2018-11-04 00:39:32 zmc_m7 31411 ERR Unable to open input RTSP://username:password@IP/11 due to: Connection timed out zm_ffmpeg_camera.cpp 357
2018-11-04 00:39:32 zmc_m7 31411 ERR Failed to prime capture of initial monitor zmc.cpp 253
2018-11-04 00:39:32 zmdc 31411 INF 'zmc -m 7' started at 18/11/04 00:39:32 zmdc.pl
2018-11-04 00:39:32 zmdc 29594 INF 'zmc -m 7' starting at 18/11/04 00:39:32, pid = 31411 zmdc.pl
2018-11-04 00:39:32 zmdc 29594 INF Starting pending process, zmc -m 7 zmdc.pl
2018-11-04 00:39:29 zmdc 29594 ERR 'zma -m 7' exited abnormally, exit status 255 zmdc.pl
2018-11-04 00:39:28 zmdc 29594 INF Starting pending process, zma -m 7 zmdc.pl
2018-11-04 00:39:28 zmdc 29594 INF 'zma -m 7' starting at 18/11/04 00:39:28, pid = 31406 zmdc.pl
2018-11-04 00:39:28 zmdc 31406 INF 'zma -m 7' started at 18/11/04 00:39:28 zmdc.pl
2018-11-04 00:39:28 zma_m7 31406 ERR Got empty memory map file size 0, is the zmc process for this monitor running? zm_monitor.cpp 538
2018-11-04 00:39:27 zmdc 29594 ERR 'zma -m 7' exited abnormally, exit status 255 zmdc.pl
2018-11-04 00:39:27 zma_m7 31404 ERR Got empty memory map file size 0, is the zmc process for this monitor running? zm_monitor.cpp 538
2018-11-04 00:39:27 zmdc 31404 INF 'zma -m 7' started at 18/11/04 00:39:27 zmdc.pl
2018-11-04 00:39:27 zmdc 29594 INF 'zma -m 7' starting at 18/11/04 00:39:27, pid = 31404 zmdc.pl
2018-11-04 00:39:27 zmdc 29594 INF 'zmc -m 7' exited normally zmdc.pl
2018-11-04 00:39:27 zmc_m7 31383 INF Got signal 15 (Terminated), exiting zm_signal.cpp 40
2018-11-04 00:39:27 zmdc 29594 INF 'zmc -m 7' sending stop to pid 31383 at 18/11/04 00:39:27 zmdc.pl
2018-11-04 00:39:27 zmdc 29594 INF 'zma -m 7' exited, signal 14 zmdc.pl
2018-11-04 00:39:26 zmdc 29594 INF 'zma -m 7' sending stop to pid 31386 at 18/11/04 00:39:26 zmdc.pl
2018-11-04 00:39:26 zmwatch 29651 INF Restarting capture daemon for Monitor-7, no image since startup. Startup time was 1541291957 - now 1541291966 > 5 zmwatch.pl
2018-11-04 00:39:19 zmfilter_1 29633 INF Checking filter PurgeWhenFull delete returned 0 events zmfilter.pl
2018-11-04 00:39:19 zmfilter_2 29638 INF Checking filter Update DiskSpace update disk space returned 0 events zmfilter.pl
2018-11-04 00:39:18 zmdc 29594 INF 'zma -m 7' starting at 18/11/04 00:39:18, pid = 31386 zmdc.pl
2018-11-04 00:39:18 zmdc 31386 INF 'zma -m 7' started at 18/11/04 00:39:18 zmdc.pl
2018-11-04 00:39:17 zmc_m7 31383 INF Starting Capture version 1.32.2 zmc.cpp 223
2018-11-04 00:39:17 zmc_m7 31383 INF Priming capture from RTSP://username:password@IP/11 zm_ffmpeg_camera.cpp 163

Any help will be much appreciated!! Thanks

Camera resolution in Zoneminder does not match camera output. Use VLC (Tools, Media Information, Codec) to check camera Display Resolution.

Thanks, bbunge. The configuration incl the resolution are the same as VLC but still not working

Could anyone please tell me how to fix this below? Perhaps that's one of the potential reasons? I have seen a post saying if you install as root then you will get the right access... but I installed using root based on the official installation guide...

018-11-04 00:39:27 zma_m7 31404 ERR Got empty memory map file size 0, is the zmc process for this monitor running? zm_monitor.cpp 538

Actually, after reinstalling ZM it works now!! Thanks a lot!