ZoneMinder Forums

I need to change one camera because the old one was damaged.
I bought this: https://www.ipeye.ru/katalog-oborudovan ... -2.8-12-01
It doesn't works. This is the log output:

09/03/19 23:26:45.056801 zmc_m6[6216].INF-zmc.cpp/247 [Starting Capture version 1.30.4]
09/03/19 23:26:45.943333 zmc_m6[6219].ERR-zm_rtsp.cpp/101 [Unexpected response code 500, text is 'Internal Server Error']
09/03/19 23:26:55.066853 zmc_m6[6216].FAT-zm_remote_camera_rtsp.cpp/162 [No RTSP sources]
tail: /var/log/zm/zmc_m6.log: file truncated
09/03/19 23:26:55.790528 zmc_m6[6231].INF-zmc.cpp/247 [Starting Capture version 1.30.4]
09/03/19 23:26:56.582904 zmc_m6[6232].ERR-zm_rtsp.cpp/101 [Unexpected response code 500, text is 'Internal Server Error']
09/03/19 23:27:05.797860 zmc_m6[6231].FAT-zm_remote_camera_rtsp.cpp/162 [No RTSP sources]
tail: /var/log/zm/zmc_m6.log: file truncated

I have the same manufacturer's cameras, and it works good with ZM. Camera configuration and ZM configuration is the same as on other cameras (that are works): RTSP stream, 1280x720.
I can't use mjpeg on this camera. There is no older firmware to downgrade the camera.

ZM 1.30.4 on Ubuntu, upgraded to latest from Ubuntu repository.

With hope for help)

> 500, text is 'Internal Server Error']

If this response is coming from the camera's web server, then it sounds like it's not configured at all, or just utterly broken. 5XX codes are "permanent errors", meaning "that didn't work, go away, don't ask again".

The question is, outside of Zoneminder, does the thing work at all? Can you go to the URL of the camera and get a response, a login prompt, some settings, a video image or stream? Or is it 500's all the way?

If you can view it in a browser, or access it with VLC media player, you stand a chance of getting it working in ZM.

If not, it sounds like a paperweight, not a camera, and your issue is outside of ZM's area

Tried with VLC is the first I done. I forgot to mention about it. It works fine in VLC!

If it works in VLC it will work in Zoneminder!

Camera resolution in Zoneminder does not match camera output. Use VLC (Tools, Media Information, Codec) to check camera Display Resolution.

Also possible with high res cameras you are out of memory in /dev/shm. Halve the resolution shown by VLC and try again using the same string you used in VLC. Source type in ZM Ffmpeg.

@bbunge -- good tips, but it worries me that the CAMERA is giving a 500 "Internal Server Error" HTML response -- this doesn't seem to stack up with the ZM system being out of memory, or set for wrong resolution. These usually result in "it doesn't work" reports, but with indigestion at the ZM system end of things instead

@400k4a Maybe you need to tcpdump/wireshark/other monitor the conversation between ZM and the camera, to see who said what? It could be that some setting in ZM is sending a URL to the camera it doesn't like, and the error handling of the camera is somewhat lacking.

Definitely check the resolution reported by VLC (Tools menu, maybe?) exactly matches that used in ZM, just in case.

You could try setting the Source Type to Libvlc. It would be interesting to know if that worked and Ffmpeg didn't.

It works now! Great thanks to all!
What I done:

Compared one of the old working cameras (left) with new (right):

New camera in VLC, works:


I've changed Source->Remote Method from RTP/RTSP to RTP/Unicast and got it working:


Resume: the old IPEYE cameras works only with Remote Method set to RTP/RTSP, the new only with RTP/Unicast.