Cannot download generated video from web GUI

[ranciso]

Hello,
After generating a video for an event, I am unable to download the video. The video file does exist and I can manually scp the video off the system. Below is a screen recording showing what we are encountering. Any ideas on what might be going on? I've checked permissions and they look ok.

https://drive.google.com/file/d/1WOEIH8 ... sp=sharing

[iconnor]

Right, so it is downloading, it's just that your browser is trying to play the video instead of saving it.

[ranciso]

Negative, previously the download would complete and then open. It's as if the link is dead. Other browsers have similar issues.

[rockedge]

video is created and can be viewed when manually retrieved but you can not download it. Does "View" work on the link at all? Does the "Delete" work?

[ranciso]

View does not work, however I can delete the file.

[ranciso]

Found PHP error in apache logs 'Fatal error: Allowed memory size of 134217728 bytes exhausted'

I was able to resolve my issue by allocating more memory to php (php.ini > memory_limit) and restarting apache.