Cannot download saved video file - Page Not Found

Forum for questions and support relating to the 1.30.x releases only.
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PAJ3Cub
Posts: 10
Joined: Wed Nov 21, 2012 1:57 pm

Cannot download saved video file - Page Not Found

Post by PAJ3Cub » Sun Aug 06, 2017 2:32 am

Hello all. Zoneminder 1.30.4. While generating a video, when I go to download the video, I get a Page Not Found error in both Google Chrome and IE. I can play the file, and I see the file in the directory. I do have a different path for the saved images and events that I've configured fstab to bind-mount an new paths, which I suspect that is causing this issue.

Any thoughts?

Image

bbunge
Posts: 2421
Joined: Mon Mar 26, 2012 11:40 am
Location: Pennsylvania

Re: Cannot download saved video file - Page Not Found

Post by bbunge » Sun Aug 06, 2017 11:44 am

Linux distro and version please!

PAJ3Cub
Posts: 10
Joined: Wed Nov 21, 2012 1:57 pm

Re: Cannot download saved video file - Page Not Found

Post by PAJ3Cub » Sun Aug 06, 2017 2:53 pm

Ubuntu 16.04

kevins
Posts: 3
Joined: Sun Aug 06, 2017 8:24 pm

Re: Cannot download saved video file - Page Not Found

Post by kevins » Sun Aug 06, 2017 8:30 pm

I had the same problem yesterday and solved it by editing /etc/php/7.0/apache2/php.ini

I changed it to

memory_limit = 600M

I had googled and found suggestions to change this to 400 but that didnt work for me so I tried 600. Restart apache after changing.

EDIT I rebooted after changing to 400, then just restarted apache after changing to 600. 400 might work for you.

PAJ3Cub
Posts: 10
Joined: Wed Nov 21, 2012 1:57 pm

Re: Cannot download saved video file - Page Not Found

Post by PAJ3Cub » Sun Aug 06, 2017 9:29 pm

Hi kevins. Thanks for the reply. Yes, I saw the same thread while googling this issue, and changing memory_limit to 400M didn't work for me either. I didn't increase it farther. But, I've just changed it to 600M and it now works. Thanks again for your suggestion! This has solved the issue.

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