Export Error

Forum for questions and support relating to the 1.30.x releases only.
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maratDTK
Posts: 3
Joined: Tue Mar 21, 2017 7:21 am

Export Error

Post by maratDTK »

Hello everyone.

Please help me solve my problem. I try to export event, But nothing happens.
I made all the settings according to the instructions (Easy Way: Ubuntu 16.04).
In the attachment print screen error.
Attachments
2017-03-21_173204.jpg
2017-03-21_173204.jpg (240.52 KiB) Viewed 3273 times
2017-03-21_172551.jpg
2017-03-21_172551.jpg (485.48 KiB) Viewed 3273 times
2017-03-21_172442.jpg
2017-03-21_172442.jpg (275.62 KiB) Viewed 3273 times
rockedge
Posts: 1173
Joined: Fri Apr 04, 2014 1:46 pm
Location: Connecticut,USA

Re: Export Error

Post by rockedge »

I think your ZM is unable to write to /var/cache/zoneminder/temp (/var/cache/zoneminder is the location of event,images,temp directories in an ubuntu install)
Check the permissions and that the directory exists......
bbunge
Posts: 2934
Joined: Mon Mar 26, 2012 11:40 am
Location: Pennsylvania

Re: Export Error

Post by bbunge »

Did you enable ffmpeg?

Options - Images - OPT_FFMPEG
PacoLM
Posts: 971
Joined: Wed Dec 02, 2009 9:55 pm
Location: Spain

Re: Export Error

Post by PacoLM »

bbunge wrote:Did you enable ffmpeg?

Options - Images - OPT_FFMPEG

Also check Options::Images::PATH_FFMPEG, it should have the path to the ffmpeg (in my system is /usr/bin/ffmpeg). If you don´t know the path, run the command which ffmpeg.

Hope it helps,
PacoLM

After more than 15 years, no longer using ZM as surveillance system.
Now in the dark side, using a commercial system...
maratDTK
Posts: 3
Joined: Tue Mar 21, 2017 7:21 am

Re: Export Error

Post by maratDTK »

FFMPEG enabled.
root@PC:/home/user# which ffmpeg
/usr/bin/ffmpeg
-----------------------------------------------
Options::Images:OPT_FFMPEG - checked
Options::Images::PATH_FFMPEG - /usr/bin/ffmpeg

---------------------------------------------
Directories and permissions is OK
root@PC:/var/cache/zoneminder# ls -la
drwxr-xr-x 5 www-data www-data 4096 мар 21 09:08 .
drwxr-xr-x 18 root root 4096 мар 21 17:37 ..
drwxr-xr-x 3 www-data www-data 4096 мар 21 18:36 events
drwxr-xr-x 2 www-data www-data 4096 фев 15 02:45 images
drwxr-xr-x 2 www-data www-data 4096 мар 22 08:43 temp
------------------------------------------------------------------------------------------------------------------------------------------------------------
I also noticed the following: if you export to a tar file, then the export goes (the file "zmExport.tar.gz" appears in the directory "/var/cache/zoneminder/temp"), but the link for downloading the file does not appear and in the window export is still in progress.
maratDTK
Posts: 3
Joined: Tue Mar 21, 2017 7:21 am

Re: Export Error

Post by maratDTK »

The problem was sold by changing OPTION::SYSTEM::LANG_DEFAULT (from ru_ru to en_us). Export now works exelent.
It's a pity but not all the functional works with the Russian interface. To the note to the developers!!!
rockedge
Posts: 1173
Joined: Fri Apr 04, 2014 1:46 pm
Location: Connecticut,USA

Re: Export Error

Post by rockedge »

За здоровье!
PacoLM
Posts: 971
Joined: Wed Dec 02, 2009 9:55 pm
Location: Spain

Re: Export Error

Post by PacoLM »

Impressive catch!

After more than 15 years, no longer using ZM as surveillance system.
Now in the dark side, using a commercial system...
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