ZMninja - Video is not playable on Events

Discussion topics related to mobile applications and ZoneMinder Event Server (including machine learning)
DerGraf
Posts: 35
Joined: Fri Aug 17, 2018 7:33 pm

ZMninja - Video is not playable on Events

Post by DerGraf »

Hi,

i can´t playback my events after a fresh ZM 1.32.3 installation with x264 passthrough.
ZMninja got a reset and new setup with the wizard.
All other things works fine.

I got no thumbs in event list. By trying playing an event i got error message "Video not playable"
But Event Montage works as expected :shock:

Any ideas?
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asker
Posts: 1553
Joined: Sun Mar 01, 2015 12:12 pm

Re: ZMninja - Video is not playable on Events

Post by asker »

1. Please post or email logs
2. Are the videos playable if you use Chrome on the mobile browser (not desktop)?

(Event Montage only plays non mp4 events)
I no longer work on zmNinja, zmeventnotification, pyzm or mlapi. I may respond on occasion based on my available time/interest.

Please read before posting:
How to set up logging properly
How to troubleshoot and report - ES
How to troubleshoot and report - zmNinja
ES docs
zmNinja docs
DerGraf
Posts: 35
Joined: Fri Aug 17, 2018 7:33 pm

Re: ZMninja - Video is not playable on Events

Post by DerGraf »

Yes, events play on chrome (android)

Which logs do you mean? ZM orr ZMninja?
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asker
Posts: 1553
Joined: Sun Mar 01, 2015 12:12 pm

Re: ZMninja - Video is not playable on Events

Post by asker »

zmNinja
I no longer work on zmNinja, zmeventnotification, pyzm or mlapi. I may respond on occasion based on my available time/interest.

Please read before posting:
How to set up logging properly
How to troubleshoot and report - ES
How to troubleshoot and report - zmNinja
ES docs
zmNinja docs
DerGraf
Posts: 35
Joined: Fri Aug 17, 2018 7:33 pm

Re: ZMninja - Video is not playable on Events

Post by DerGraf »

I´ve take a look at the zmNinja Logs.

There was a permission problem. On ZM login i use user "admin". For zmNinja i´ve created some user accounts.
After set user permission for "System" from "None" to "View" it works except h265 Streams. That could be a Chrome or Webview thing. I got a "format is not supported" message in chrome.

Thanks for help.
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asker
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Joined: Sun Mar 01, 2015 12:12 pm

Re: ZMninja - Video is not playable on Events

Post by asker »

Yup 265 is not supported.
I no longer work on zmNinja, zmeventnotification, pyzm or mlapi. I may respond on occasion based on my available time/interest.

Please read before posting:
How to set up logging properly
How to troubleshoot and report - ES
How to troubleshoot and report - zmNinja
ES docs
zmNinja docs
TihsHead
Posts: 6
Joined: Fri Dec 28, 2018 2:47 pm

Re: ZMninja - Video is not playable on Events

Post by TihsHead »

I am having the same issue- I am able to view the Monitors.
I can goto the web Version of ZM and view the evernts
i can take the url from ZMninja and paste that into chrome and i get the video

when i try to view the videos in the event viewer i get Video is not Playable
in the logs it show
Player Reported a video error: {"isTrusted":True}

video writer is setup for H264 camera passthrough
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asker
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Joined: Sun Mar 01, 2015 12:12 pm

Re: ZMninja - Video is not playable on Events

Post by asker »

If you have the same issue did you try the fix suggested above?
I no longer work on zmNinja, zmeventnotification, pyzm or mlapi. I may respond on occasion based on my available time/interest.

Please read before posting:
How to set up logging properly
How to troubleshoot and report - ES
How to troubleshoot and report - zmNinja
ES docs
zmNinja docs
TihsHead
Posts: 6
Joined: Fri Dec 28, 2018 2:47 pm

Re: ZMninja - Video is not playable on Events

Post by TihsHead »

yes, i was using the admin user for the zmNinja user.
i created a new user to test with making sure that i gave the permissions like the above said
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asker
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Re: ZMninja - Video is not playable on Events

Post by asker »

Okay, then your problem is resolved?
I no longer work on zmNinja, zmeventnotification, pyzm or mlapi. I may respond on occasion based on my available time/interest.

Please read before posting:
How to set up logging properly
How to troubleshoot and report - ES
How to troubleshoot and report - zmNinja
ES docs
zmNinja docs
TihsHead
Posts: 6
Joined: Fri Dec 28, 2018 2:47 pm

Re: ZMninja - Video is not playable on Events

Post by TihsHead »

Nope, I am unable to play events from with in ZmNinja-Pro
i am getting the video is not playable error
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asker
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Joined: Sun Mar 01, 2015 12:12 pm

Re: ZMninja - Video is not playable on Events

Post by asker »

Please send logs from the app
I no longer work on zmNinja, zmeventnotification, pyzm or mlapi. I may respond on occasion based on my available time/interest.

Please read before posting:
How to set up logging properly
How to troubleshoot and report - ES
How to troubleshoot and report - zmNinja
ES docs
zmNinja docs
SkippyDo
Posts: 219
Joined: Mon Nov 20, 2017 6:49 pm

Re: ZMninja - Video is not playable on Events

Post by SkippyDo »

Same "Video not playable" issue here. No such issue when running ZM 1.30.4.

Zoneminder 1.32.3

Phone is running Android 7.0 (last patch date April 1, 2018): it's an unlocked phone (basic kernel).

Basic/relevant log info (reversed log output listing to make a top-down sequential read):
DEBUG Player is ready
DEBUG *** Invoking play
DEBUG neighbors of 112are pre=111 next=
INFO >>>Starting checkAllEvents interval...
DEBUG player reported a video error:{"isTrusted":true}
INTERESTINGLY, I do NOT have this issue on my wife's phone, which is running Android 8.1.0 (last patch date Oct 1, 2018).

No issues running 1.32.3 under Firefox (Linux mint) on three different laptops (one even running Windows 10). BUT, via Firefox on my phone I get the error "The video was aborted due to a corruption problem or because the video used features your browser did not support."

Looks like and Android version issue?

I wish that I'd stayed with 1.30.4. I only went for the upgrade after toasting my server.
Last edited by SkippyDo on Sun Dec 30, 2018 10:42 am, edited 1 time in total.
TihsHead
Posts: 6
Joined: Fri Dec 28, 2018 2:47 pm

Re: ZMninja - Video is not playable on Events

Post by TihsHead »

I am running zoneminder 1.32.2
On an Android 9 phone.
SkippyDo
Posts: 219
Joined: Mon Nov 20, 2017 6:49 pm

Re: ZMninja - Video is not playable on Events

Post by SkippyDo »

Check to see if there was any different behavior on my phone with Chrome- there is not.

For whatever it's worth, I have uninstalled and reinstalled ZMninja Pro on my phone and that produced no change (still logging: "DEBUG player reported a video error:{"isTrusted":true}).
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