ZMNinja 1.3.003 IOS Three Green Dots

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Magic919
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ZMNinja 1.3.003 IOS Three Green Dots

Post by Magic919 »

Since today’s update on IOS I get three green dots instead of images. I can throw away the app and relaunch and it works. I can go into settings, make no changes and hit save and also get images back.

I’m on zm 1.30.4 and haven’t made changes there.

Any ideas?
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asker
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Re: ZMNinja 1.3 IOS Three Green Dots

Post by asker »

1. Did you happen to email me as well? Someone else emailed me about it
2. Do you use auth?
3. After you go to settings and save and get the images back, do they go away again when you restart?
I no longer work on zmNinja, zmeventnotification, pyzm or mlapi. I may respond on occasion based on my available time/interest.

Please read before posting:
How to set up logging properly
How to troubleshoot and report - ES
How to troubleshoot and report - zmNinja
ES docs
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asker
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Re: ZMNinja 1.3 IOS Three Green Dots

Post by asker »

Okay, found an error:

1. If you don't have auth enabled in ZM
2. But you have auth enabled in zmNinja

this problem occurs.

I'll be pushing a fix, but in the mean time, if 1 is true for you, remove auth in zmNinja and try
I no longer work on zmNinja, zmeventnotification, pyzm or mlapi. I may respond on occasion based on my available time/interest.

Please read before posting:
How to set up logging properly
How to troubleshoot and report - ES
How to troubleshoot and report - zmNinja
ES docs
zmNinja docs
Magic919
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Re: ZMNinja 1.3 IOS Three Green Dots

Post by Magic919 »

asker wrote: Sun Jun 03, 2018 9:02 pm 1. Did you happen to email me as well? Someone else emailed me about it
2. Do you use auth?
3. After you go to settings and save and get the images back, do they go away again when you restart?
Yes.
No.
Yes.
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Magic919
Posts: 1381
Joined: Wed Sep 18, 2013 6:56 am

Re: ZMNinja 1.3 IOS Three Green Dots

Post by Magic919 »

asker wrote: Sun Jun 03, 2018 9:32 pm Okay, found an error:

1. If you don't have auth enabled in ZM
2. But you have auth enabled in zmNinja

this problem occurs.

I'll be pushing a fix, but in the mean time, if 1 is true for you, remove auth in zmNinja and try
I don't have ZM auth or basic auth selected in zmNinja on any of the devices.
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asker
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Re: ZMNinja 1.3.003 IOS Three Green Dots

Post by asker »

Please give 1.3.004 a try.
I no longer work on zmNinja, zmeventnotification, pyzm or mlapi. I may respond on occasion based on my available time/interest.

Please read before posting:
How to set up logging properly
How to troubleshoot and report - ES
How to troubleshoot and report - zmNinja
ES docs
zmNinja docs
Magic919
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Re: ZMNinja 1.3.003 IOS Three Green Dots

Post by Magic919 »

First launch it works.

Open it again and get 3 dots.

Throw away, then it works.

Save unchanged settings and it also works.
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asker
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Re: ZMNinja 1.3.003 IOS Three Green Dots

Post by asker »

Thanks - I'm not sure I understood the throw away part.

Does 1.3.004 fix all issues or is there still something that doesn't work?
I no longer work on zmNinja, zmeventnotification, pyzm or mlapi. I may respond on occasion based on my available time/interest.

Please read before posting:
How to set up logging properly
How to troubleshoot and report - ES
How to troubleshoot and report - zmNinja
ES docs
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Magic919
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Re: ZMNinja 1.3.003 IOS Three Green Dots

Post by Magic919 »

Throw it away is how to close the app on an IOS device.

It's as broken as before, but now works on first launch and then breaks on second open. This is just the reverse of before.
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asker
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Re: ZMNinja 1.3.003 IOS Three Green Dots

Post by asker »

Can you download a desktop version at https://github.com/pliablepixels/zmNinja/releases and see if the same behavior persists on desktop versions too?
I no longer work on zmNinja, zmeventnotification, pyzm or mlapi. I may respond on occasion based on my available time/interest.

Please read before posting:
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How to troubleshoot and report - ES
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ES docs
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Magic919
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Re: ZMNinja 1.3.003 IOS Three Green Dots

Post by Magic919 »

I'll give that a go when I get home and let you know.
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Magic919
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Re: ZMNinja 1.3.003 IOS Three Green Dots

Post by Magic919 »

The Mac desktop client is fine and works perfecly.

Have replied to your email.
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asker
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Re: ZMNinja 1.3.003 IOS Three Green Dots

Post by asker »

Problem found and fixed. Will push an update soon.
I no longer work on zmNinja, zmeventnotification, pyzm or mlapi. I may respond on occasion based on my available time/interest.

Please read before posting:
How to set up logging properly
How to troubleshoot and report - ES
How to troubleshoot and report - zmNinja
ES docs
zmNinja docs
Magic919
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Joined: Wed Sep 18, 2013 6:56 am

Re: ZMNinja 1.3.003 IOS Three Green Dots

Post by Magic919 »

Can't fault your speed of reponse! Thanks
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asker
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Re: ZMNinja 1.3.003 IOS Three Green Dots

Post by asker »

Please let me know if 1.3.005 fixes the issue
I no longer work on zmNinja, zmeventnotification, pyzm or mlapi. I may respond on occasion based on my available time/interest.

Please read before posting:
How to set up logging properly
How to troubleshoot and report - ES
How to troubleshoot and report - zmNinja
ES docs
zmNinja docs
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