I have an existing ZM instance that has been running flawlessly for 2+ years. Recently, my one camera displays only a blue screen. I rebooted the device and the camera and consistently get the below errors upon startup. Nothing has changed about the configuration. I read something about locks that need to be deleted, possibly. My challenge is that my server is remote and I only have access to the ZM console, not the physical server. What steps can I take to resolve given my remote access?
017-10-03 21:05:43.187704 zmc_m1 1427 ERR Unable to open input rtsp://user:email@example.com:550/Streaming/Channels/1 due to: Operation now in progress zm_ffmpeg_camera.cpp 271
2017-10-03 21:05:38.207390 zmdc 1394 ERR 'zmc -m 1' exited abnormally, exit status 255 zmdc.pl
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