Need help configuring PTZ functionality for Axis M3027-PVE

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Joined: Wed Oct 10, 2018 7:59 pm

Need help configuring PTZ functionality for Axis M3027-PVE

Post by pennyzm » Wed Nov 07, 2018 6:21 pm

I have an axis M3027-PVE camera. I need some help getting the PTZ functionality to work through zoneminder for this camera.
Zoneminder version: 1.32.1
Ubuntu version: 16.04.5
Axis M3027-PVE firmware: 6.50.3

The camera monitor is setup and able to record. I used the following sources below:
- ... ml?page=12
- ... 3277767996
- ... 2mm_camera

The current monitor configuration for this camera:
source type: Ffmpeg
source path: rtsp://demo:demo@
target colorspace: 32 bit
capture width: 2592
capture height: 1944
controllable: checked
control type: Axis API v2
control device: /axis-cgi/com/ptz.cgi
control address: demo:demo@

When I navigate to the camera's monitor screen I see the ptz controls at the bottom of the screen. When I click on these I see a message in the log that says "Error check failed: '401 Unauthorized'." At first I thought it might be that the user didn't have the right privileges so I tried an admin account for the camera instead of just an operator account and still the same message.

I have looked at the documentation on zoneminder and the forum, but have not been able to progress any further. Can someone please help me solve this or point me in the right direction?
Here is a couple of the sources I looked at:
- ... _tilt_zoom

Kind regards,

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