Request for Support Zoneminder

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marcot
Posts: 7
Joined: Sun Jan 23, 2022 7:16 pm

Request for Support Zoneminder

Post by marcot »

Dear Zoneminder,

We had an incident where our zoneminder portal was breached.
I want to request support so see what they have done to our system, we want to pay for this.
On the website of zonemidner support is offererd, except the chat function is not available.
Looking forward to an answer.

Regards,
Marco Tol
Magic919
Posts: 854
Joined: Wed Sep 18, 2013 6:56 am

Re: Request for Support Zoneminder

Post by Magic919 »

I've flagged it up on the Slack channel. Will probably be few more hours for a response due to their timezone.
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I'm nothing to do with ZM, ZMNinja or ZMES, I just use them.
Contribute funding to the devs here - https://opencollective.com/zoneminder
marcot
Posts: 7
Joined: Sun Jan 23, 2022 7:16 pm

Re: Request for Support Zoneminder

Post by marcot »

Hi,

Any update yet ?
It still does not work?
Magic919
Posts: 854
Joined: Wed Sep 18, 2013 6:56 am

Re: Request for Support Zoneminder

Post by Magic919 »

Don't expect them to 'fix' the chat function.
-----------------------------------------------------------------------
I'm nothing to do with ZM, ZMNinja or ZMES, I just use them.
Contribute funding to the devs here - https://opencollective.com/zoneminder
marcot
Posts: 7
Joined: Sun Jan 23, 2022 7:16 pm

Re: Request for Support Zoneminder

Post by marcot »

Hi,

If they don't, is there another way to get support on zoneminder?
Is there an email adres to contact someone?
Again we are willing to pay for it, and our support will only take maybe 1 hour or so.

Regards,
Marco Tol Curatec
Magic919
Posts: 854
Joined: Wed Sep 18, 2013 6:56 am

Re: Request for Support Zoneminder

Post by Magic919 »

You could try the Slack channel. I don't have any email addresses for them.
-----------------------------------------------------------------------
I'm nothing to do with ZM, ZMNinja or ZMES, I just use them.
Contribute funding to the devs here - https://opencollective.com/zoneminder
marcot
Posts: 7
Joined: Sun Jan 23, 2022 7:16 pm

Re: Request for Support Zoneminder

Post by marcot »

Hi Magic919,

Where can I find the slack channel?
Magic919
Posts: 854
Joined: Wed Sep 18, 2013 6:56 am

Re: Request for Support Zoneminder

Post by Magic919 »

The link is on the webpage.

https://zoneminder.com/contact/
-----------------------------------------------------------------------
I'm nothing to do with ZM, ZMNinja or ZMES, I just use them.
Contribute funding to the devs here - https://opencollective.com/zoneminder
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