Cannot view events

[mmserafini]

Hi

Upgraded from (1.35.9~20201002160506-bionic) over (1.35.6~20200925160318-bionic)

Now events are not playing. Only show a still image. No errors in the logs.
From the Event pop-up window the Video option and Export don't work either.
On Montage Review the events play just fine.

[mmserafini]

Sorry, no logs in /var/log

Here are the logs within zm web page. Nothing has changed in the config from before the upgrade and Module cgi already enabled.

2020-10-03 15:19:30 web_js 18504 ERR getCmdResponse stream error: Socket /run/zm/zms-646828s.sock does not exist. This file is created by zms, and since it does not exist, either zms did not run, or zms exited early. Please check your zms logs and ensure that CGI is enabled in apache and check that the PATH_ZMS is set correctly. Make sure that ZM is actually recording. If you are trying to view a live stream and the capture process (zmc) is not running then zms will exit. Please go to http://zoneminder.readthedocs.io/en/lat ... window-etc for more information. - checkStreamForErrors() ?view=event -

2020-10-03 15:19:30 web_php 18504 ERR Socket /run/zm/zms-646828s.sock does not exist. This file is created by zms, and since it does not exist, either zms did not run, or zms exited early. Please check your zms logs and ensure that CGI is enabled in apache and check that the PATH_ZMS is set correctly. Make sure that ZM is actually recording. If you are trying to view a live stream and the capture process (zmc) is not running then zms will exit. Please go to http://zoneminder.readthedocs.io/en/lat ... window-etc for more information. /usr/share/zoneminder/www/includes/functions.php 1959

2020-10-03 15:19:28 zms_e9943738 20544 ERR Can't send /recordings/zoneminder/events/2/2020-10-03/9943738/00001-capture.jpg: Connection timed out zm_eventstream.cpp 696

2020-10-03 15:19:28 zms_e9943738 20544 ERR Unable to send raw frame 1: Resource temporarily unavailable zm_eventstream.cpp 1055

2020-10-03 15:19:28 zms_e9943738 20544 ERR Monitor shm is not connected zm_stream.cpp 78

[mmserafini]

Event playback is fixed with new upgrade. Thank you!!
(1.35.9~20201003115820-bionic) over (1.35.9~20201002160506-bionic)

Still from event window:

1. Video --> Generate video doesn't work. It just sits there. The 'Close' button doesn't work either, the only way to close the window is with the X
2. Export not working.

[Cramac1]

playback does not work

in web -
Event was not found at /var/cache/zoneminder/events7tb/13/2020-10-08/219873. It is unlikely that playback will be possible.

ver - 1.35.9~20201008094603-bionic


multiserver

[Cramac1]

Console log:

MJPEG codec

Code: Select all

videojs.zoomrotate.js:1 zoomrotate: Start
videojs.zoomrotate.js:5 zoomrotate: Init defaults
videojs.zoomrotate.js:10 zoomrotate: Init Extend
videojs.zoomrotate.js:72 zoomrotate: End
skins_classic_views_js_event-base-1602164763.js:64 No cue frames for event
js_logger-base-1602164763.js:95 getCmdResponse stream error: Socket /run/zm/zms-448907s.sock does not exist.  This file is created by zms, and since it does not exist, either zms did not run, or zms exited early.  Please check your zms logs and ensure that CGI is enabled in apache and check that the PATH_ZMS is set correctly.  Make sure that ZM is actually recording.  If you are trying to view a live stream and the capture process (zmc) is not running then zms will exit. Please go to http://zoneminder.readthedocs.io/en/latest/faq.html#why-can-t-i-see-streamed-images-when-i-can-see-stills-in-the-zone-window-etc for more information.
Error @ js_logger-base-1602164763.js:95
checkStreamForErrors @ skins_classic_js_skin-base-1602164763.js:489
getCmdResponse @ skins_classic_views_js_event-base-1602164763.js:232
(anonymous) @ mootools-core.js:1
(anonymous) @ mootools-core.js:1
each @ mootools-core.js:1
fireEvent @ mootools-core.js:1
i.extend.$owner @ mootools-core.js:1
onSuccess @ mootools-core.js:1
i.extend.$owner @ mootools-core.js:1
success @ mootools-core.js:1
i.extend.$owner @ mootools-core.js:1
onStateChange @ mootools-core.js:1
i.extend.$owner @ mootools-core.js:1
(anonymous) @ mootools-core.js:1
XMLHttpRequest.send (async)
send @ mootools-core.js:1
i.extend.$owner @ mootools-core.js:1
send @ mootools-more.js:1
streamScale @ skins_classic_views_js_event-base-1602164763.js:535
changeScale @ skins_classic_views_js_event-base-1602164763.js:170
initPage @ skins_classic_views_js_event-base-1602164763.js:1131
skins_classic_views_js_event-base-1602164763.js:233 Got an error from getCmdResponse
skins_classic_views_js_event-base-1602164763.js:234 {result: "Error", message: "Socket /run/zm/zms-448907s.sock does not exist.  T…ills-in-the-zone-window-etc for more information."}
skins_classic_views_js_event-base-1602164763.js:235 {"result":"Error","message":"Socket \/run\/zm\/zms-448907s.sock does not exist.  This file is created by zms, and since it does not exist, either zms did not run, or zms exited early.  Please check your zms logs and ensure that CGI is enabled in apache and check that the PATH_ZMS is set correctly.  Make sure that ZM is actually recording.  If you are trying to view a live stream and the capture process (zmc) is not running then zms will exit. Please go to http:\/\/zoneminder.readthedocs.io\/en\/latest\/faq.html#why-can-t-i-see-streamed-images-when-i-can-see-stills-in-the-zone-window-etc for more information."}
js_logger-base-1602164763.js:95 getCmdResponse stream error: Socket /run/zm/zms-448907s.sock does not exist.  This file is created by zms, and since it does not exist, either zms did not run, or zms exited early.  Please check your zms logs and ensure that CGI is enabled in apache and check that the PATH_ZMS is set correctly.  Make sure that ZM is actually recording.  If you are trying to view a live stream and the capture process (zmc) is not running then zms will exit. Please go to http://zoneminder.readthedocs.io/en/latest/faq.html#why-can-t-i-see-streamed-images-when-i-can-see-stills-in-the-zone-window-etc for more information.
Error @ js_logger-base-1602164763.js:95
checkStreamForErrors @ skins_classic_js_skin-base-1602164763.js:489
getCmdResponse @ skins_classic_views_js_event-base-1602164763.js:232
(anonymous) @ mootools-core.js:1
(anonymous) @ mootools-core.js:1
each @ mootools-core.js:1
fireEvent @ mootools-core.js:1
i.extend.$owner @ mootools-core.js:1
onSuccess @ mootools-core.js:1
i.extend.$owner @ mootools-core.js:1
success @ mootools-core.js:1
i.extend.$owner @ mootools-core.js:1
onStateChange @ mootools-core.js:1
i.extend.$owner @ mootools-core.js:1
(anonymous) @ mootools-core.js:1
XMLHttpRequest.send (async)
send @ mootools-core.js:1
i.extend.$owner @ mootools-core.js:1
(anonymous) @ mootools-core.js:1
callChain @ mootools-core.js:1
i.extend.$owner @ mootools-core.js:1
onSuccess @ mootools-core.js:1
i.extend.$owner @ mootools-core.js:1
success @ mootools-core.js:1
i.extend.$owner @ mootools-core.js:1
onStateChange @ mootools-core.js:1
i.extend.$owner @ mootools-core.js:1
(anonymous) @ mootools-core.js:1
XMLHttpRequest.send (async)
send @ mootools-core.js:1
i.extend.$owner @ mootools-core.js:1
send @ mootools-more.js:1
streamScale @ skins_classic_views_js_event-base-1602164763.js:535
changeScale @ skins_classic_views_js_event-base-1602164763.js:170
initPage @ skins_classic_views_js_event-base-1602164763.js:1131
skins_classic_views_js_event-base-1602164763.js:233 Got an error from getCmdResponse
skins_classic_views_js_event-base-1602164763.js:234 {result: "Error", message: "Socket /run/zm/zms-448907s.sock does not exist.  T…ills-in-the-zone-window-etc for more information."}
skins_classic_views_js_event-base-1602164763.js:235 {"result":"Error","message":"Socket \/run\/zm\/zms-448907s.sock does not exist.  This file is created by zms, and since it does not exist, either zms did not run, or zms exited early.  Please check your zms logs and ensure that CGI is enabled in apache and check that the PATH_ZMS is set correctly.  Make sure that ZM is actually recording.  If you are trying to view a live stream and the capture process (zmc) is not running then zms will exit. Please go to http:\/\/zoneminder.readthedocs.io\/en\/latest\/faq.html#why-can-t-i-see-streamed-images-when-i-can-see-stills-in-the-zone-window-etc for more information."}

in safari
codec - auto

Code: Select all

[Log] zoomrotate: Start (videojs.zoomrotate.js, line 1)
[Log] zoomrotate: Init defaults (videojs.zoomrotate.js, line 5)
[Log] zoomrotate: Init Extend (videojs.zoomrotate.js, line 10)
[Log] zoomrotate: End (videojs.zoomrotate.js, line 72)
[Log] zoomrotate: Register init (videojs.zoomrotate.js, line 34)
[Log] zoomrotate: [object CSSStyleDeclaration] (videojs.zoomrotate.js, line 43)
[Log] zoomrotate: [object CSSStyleDeclaration] (videojs.zoomrotate.js, line 44)
[Log] zoomrotate: undefined (videojs.zoomrotate.js, line 45)
[Log] zoomrotate: 1 (videojs.zoomrotate.js, line 46)
[Log] zoomrotate: Register end (videojs.zoomrotate.js, line 68)
[Log] No cue frames for event (skins_classic_views_js_event-base-1602164763.js, line 64)
[Error] Unhandled Promise Rejection: AbortError: The operation was aborted.
	(анонимная функция)
	rejectPromise

[Cramac1]

if you wait for a very long time, then something starts to show. Feeling that the file is loading slowly.

rec.png (906.59 KiB) Viewed 4815 times

[Cramac1]

tell me what happened. Three different servers, three different uplinks, the problem is the same everywhere. The entries began to open for a very long time. Both in the browser AND in the mobile application.

how to solve? where to look? Rollers for 5 minutes opens the video for an hour as before

[Cramac1]

site.com/video.mp4
time before the start of the show - 1.8m

2.png (919.12 KiB) Viewed 4770 times

site.com/zm/
time before the start of the show - 4.1m

1.png (907.6 KiB) Viewed 4770 times