RLC-423 ONVIF PTZ Control Not Working

DaAwesomeP · Post by **DaAwesomeP** » Fri Oct 09, 2020 12:11 am

Hello!

I am using ZoneMinder v1.34.18 via the zoneminderhq/zoneminder docker image. I have a Reolink RLC-423 camera. I am able to probe/detect/add the camera via ONVIF, and I have been able to get both the RTSP and RTMP streams working. However, I cannot get the ONVIF PTZ control to work.

Here are my settings:

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Controllable: checked
Control Type: Reolink RLC-423
Control Device 000
Control Address: myuser:mypass@myip:8000 (the user is an Administrator on the camera)
Auto Stop Timeout 1.00

Info from my camera:

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Model: RLC-423
Build No.: build 19072600
Hardware No.: IPC_51516M5M
Configutation Version: v2.0.0.0
Firmware Version: v2.0.0.489_19072600_v1.0.0.30
Details: IPC_51516M5M110000000100000
Client Version: v1.0.242

In the logs I see "After sending PTZ command to http://myip:8000/onvif/PTZ, camera returned the following error:'400 Bad Request'". When looking at the source (https://github.com/ZoneMinder/zoneminde ... Reolink.pm), I couldn't figure out how I may be configuring it incorrectly.

Thanks!