ZM 1.34.15 and Axis camera error

Forum for questions and support relating to the 1.34.x releases only.
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sipi
Posts: 132
Joined: Wed Feb 14, 2007 5:18 pm

ZM 1.34.15 and Axis camera error

Post by sipi »

Hello,

I updated my zm to 1.34.15 version on Ubuntu 18.04 64 bit.

Since the update, I keep getting error on all Axis cameras. I use rtps connection to Axis cameras: rtsp://user:passwd@IP_address/mpeg4/media.amp. The cameras alternately turn red on the console. When the camera is red, the image cannot be viewed and recording does not work. When the camera is green the image can be viewed and the recording does not work or works...

This is in the log, example:

2020-05-31 14:13:45.256707 zmc_m14[11905].ERR-zm_ffmpeg.cpp/548 [Unable to send packet Operation not permitted, continuing]
2020-05-31 14:13:42.124566 zmc_m17[17305].ERR-zm_ffmpeg.cpp/548 [Unable to send packet Operation not permitted, continuing]
2020-05-31 14:13:41.550730 zmwatch[3718].ERR-zmwatch.pl [Memory map file '/dev/shm/zm.mmap.10' does not exist in zmMemAttach. zmc might not be running.]
2020-05-31 14:12:52.022931 web_js[16218].ERR-zm/cache/skins_classic_js_skin-classic-1589986157.js/335 [TypeError: data is undefined]

Sometimes I found this in the log but Monitor can show the image:

2020-05-31 14:14:53.183887 zmc_m15[17524].ERR-zm_ffmpeg_camera.cpp/380 [Unable to open input rtsp://user:passwd@IP_address/mpeg4/media.amp due to: Connection refused]

What could be the problem? Can somebody help me?

Thanks and Regards
User avatar
iconnor
Posts: 2880
Joined: Fri Oct 29, 2010 1:43 am
Location: Toronto
Contact:

Re: ZM 1.34.15 and Axis camera error

Post by iconnor »

We will need debug logs.

The Unable to send packet Operation not permitted, continuing message comes from the ffmpeg decoder. So ffmpeg doesn't like what the camera is sending.

Since the update from what? older zm, or ubuntu entire?
sipi
Posts: 132
Joined: Wed Feb 14, 2007 5:18 pm

Re: ZM 1.34.15 and Axis camera error

Post by sipi »

Dear iconnor,

thank you for trying to help. I noticed the error a few days after the update and i don't know exactly when it occured. There was an ubuntu update as well (kernel, etc.)

My Axis cameras are 209MFD, 211M and 211 and the error occurs in all of them.

ZM version: 1.34.15
System: Ubuntu 18.04.4 LTS 64 bit
kernel: 4.15.0-101-generic
ffmpeg:
ffmpeg version 3.4.6-0ubuntu0.18.04.1 Copyright (c) 2000-2019 the FFmpeg developers
built with gcc 7 (Ubuntu 7.3.0-16ubuntu3)
configuration: --prefix=/usr --extra-version=0ubuntu0.18.04.1 --toolchain=hardened --libdir=/usr/lib/x86_64-linux-gnu --incdir=/usr/include/x86_64-linux-gnu --enable-gpl --disable-stripping --enable-avresample --enable-avisynth --enable-gnutls --enable-ladspa --enable-libass --enable-libbluray --enable-libbs2b --enable-libcaca --enable-libcdio --enable-libflite --enable-libfontconfig --enable-libfreetype --enable-libfribidi --enable-libgme --enable-libgsm --enable-libmp3lame --enable-libmysofa --enable-libopenjpeg --enable-libopenmpt --enable-libopus --enable-libpulse --enable-librubberband --enable-librsvg --enable-libshine --enable-libsnappy --enable-libsoxr --enable-libspeex --enable-libssh --enable-libtheora --enable-libtwolame --enable-libvorbis --enable-libvpx --enable-libwavpack --enable-libwebp --enable-libx265 --enable-libxml2 --enable-libxvid --enable-libzmq --enable-libzvbi --enable-omx --enable-openal --enable-opengl --enable-sdl2 --enable-libdc1394 --enable-libdrm --enable-libiec61883 --enable-chromaprint --enable-frei0r --enable-libopencv --enable-libx264 --enable-shared
libavutil 55. 78.100 / 55. 78.100
libavcodec 57.107.100 / 57.107.100
libavformat 57. 83.100 / 57. 83.100
libavdevice 57. 10.100 / 57. 10.100
libavfilter 6.107.100 / 6.107.100
libavresample 3. 7. 0 / 3. 7. 0
libswscale 4. 8.100 / 4. 8.100
libswresample 2. 9.100 / 2. 9.100
libpostproc 54. 7.100 / 54. 7.100

Here are some details from debug.log:

06/01/20 21:02:48.157908 zmc_m14[25076].DB1-zm_logger.cpp/255 [LogOpts: level=DB6 effective=DB6, screen=OFF, database=INF, logfile=DB6->/var/log/zm/zm_debug.log.25076, syslog=INF]
06/01/20 21:02:48.157987 zmc_m14[25076].DB1-zm_utils.cpp/285 [Detected a x86\x86-64 processor with AVX]
06/01/20 21:02:48.158042 zmc_m14[25076].DB4-zm_db.cpp/112 [Success running query: SELECT `Id`, `Name`, `ServerId`, `StorageId`, `Type`, `Function`+0, `Enabled`, `LinkedMonitors`, `AnalysisFPSLimit`, `AnalysisUpdateDelay`, `MaxFPS`, `AlarmMaxFPS`,`Device`, `Channel`, `Format`, `V4LMultiBuffer`, `V4LCapturesPerFrame`, `Protocol`, `Method`, `Options`, `User`, `Pass`, `Host`, `Port`, `Path`, `Width`, `Height`, `Colours`, `Palette`, `Orientation`+0, `Deinterlacing`, `DecoderHWAccelName`, `DecoderHWAccelDevice`, `RTSPDescribe`, `SaveJPEGs`, `VideoWriter`, `EncoderParameters`, `RecordAudio`, `Brightness`, `Contrast`, `Hue`, `Colour`, `EventPrefix`, `LabelFormat`, `LabelX`, `LabelY`, `LabelSize`,`ImageBufferCount`, `WarmupCount`, `PreEventCount`, `PostEventCount`, `StreamReplayBuffer`, `AlarmFrameCount`, `SectionLength`, `MinSectionLength`, `FrameSkip`, `MotionFrameSkip`, `FPSReportInterval`, `RefBlendPerc`, `AlarmRefBlendPerc`, `TrackMotion`, `Exif`, `SignalCheckPoints`, `SignalCheckColour` FROM `Monitors` WHERE `Id`=14]
06/01/20 21:02:48.158058 zmc_m14[25076].DB5-zm_db.cpp/148 [Success]
06/01/20 21:02:48.158066 zmc_m14[25076].DB1-zm_monitor.cpp/2116 [Got 1 for v4l_captures_per_frame]
06/01/20 21:02:48.158088 zmc_m14[25076].DB2-zm_camera.cpp/55 [New camera id: 14 width: 640 height: 480 colours: 3 subpixelorder: 6 capture: 1]
06/01/20 21:02:48.158102 zmc_m14[25076].INF-zm_ffmpeg.cpp/82 [Enabling ffmpeg logs, as LOG_DEBUG+LOG_FFMPEG are enabled in options]
06/01/20 21:02:48.166643 zmc_m14[25076].DB4-zm_image.cpp/273 [Blend: Using SSE2 fast blend function]
06/01/20 21:02:48.166691 zmc_m14[25076].DB4-zm_image.cpp/335 [Delta: Using SSSE3 delta functions]
06/01/20 21:02:48.166713 zmc_m14[25076].DB4-zm_image.cpp/436 [Deinterlace: Using standard functions]
06/01/20 21:02:48.166723 zmc_m14[25076].DB4-zm_image.cpp/449 [Image buffer copy: Using standard memcpy]
06/01/20 21:02:48.166733 zmc_m14[25076].DB3-zm_image.cpp/453 [Setting up static colour tables]
06/01/20 21:02:48.166808 zmc_m14[25076].DB1-zm_monitor.cpp/423 [monitor purpose=1]
06/01/20 21:02:48.166821 zmc_m14[25076].DB1-zm_monitor.cpp/437 [mem.size(8) SharedData=600 TriggerData=560 VideoStoreData=4128 timestamps=800 images=50x921600 = 46080000 total=46086152]
06/01/20 21:02:48.166832 zmc_m14[25076].DB2-zm_storage.cpp/66 [Loading Storage for 1 using SELECT `Id`, `Name`, `Path`, `Type`, `Scheme` FROM `Storage` WHERE `Id`=1]
06/01/20 21:02:48.166942 zmc_m14[25076].DB4-zm_db.cpp/112 [Success running query: SELECT `Id`, `Name`, `Path`, `Type`, `Scheme` FROM `Storage` WHERE `Id`=1]
06/01/20 21:02:48.166959 zmc_m14[25076].DB5-zm_db.cpp/148 [Success]
06/01/20 21:02:48.166971 zmc_m14[25076].DB1-zm_storage.cpp/84 [Loaded Storage area 1 'Default']
06/01/20 21:02:48.166982 zmc_m14[25076].DB1-zm_monitor.cpp/441 [Storage path: /var/cache/zoneminder/events]
06/01/20 21:02:48.166999 zmc_m14[25076].DB3-zm_monitor.cpp/553 [Connecting to monitor. Purpose is 1]
06/01/20 21:02:48.167020 zmc_m14[25076].DB3-zm_monitor.cpp/561 [Success opening mmap file at (/dev/shm/zm.mmap.14)]
06/01/20 21:02:48.167035 zmc_m14[25076].DB3-zm_monitor.cpp/590 [MMap file size is 0]
06/01/20 21:02:48.167048 zmc_m14[25076].DB1-zm_monitor.cpp/595 [Unable to map file /dev/shm/zm.mmap.14 (46086152 bytes) to locked memory, trying unlocked]
06/01/20 21:02:48.167064 zmc_m14[25076].DB1-zm_monitor.cpp/598 [Mapped file /dev/shm/zm.mmap.14 (46086152 bytes) to unlocked memory]
06/01/20 21:02:48.167074 zmc_m14[25076].DB3-zm_monitor.cpp/610 [mmapped to 0x7fb98071f000]
06/01/20 21:02:48.167084 zmc_m14[25076].DB3-zm_monitor.cpp/630 [Aligning shared memory images to the next 64 byte boundary]
06/01/20 21:02:48.167093 zmc_m14[25076].DB3-zm_monitor.cpp/633 [Allocating 50 image buffers]
06/01/20 21:02:48.167127 zmc_m14[25076].DB3-zm_monitor.cpp/664 [Success connecting]
06/01/20 21:02:48.198337 zmc_m14[25076].DB1-zm_monitor.cpp/514 [Monitor Eloszoba has function 3,
label format = '%N - %d/%m/%y %H:%M:%S', label X = 0, label Y = 0, label size = 1,
image buffer count = 50, warmup count = 25, pre-event count = 25, post-event count = 25, alarm frame count = 1,
fps report interval = 100, ref blend percentage = 6, alarm ref blend percentage = 6, track motion = 0]
06/01/20 21:02:48.198627 zmc_m14[25076].DB1-zm_zone.cpp/884 [Got 1 zones for monitor Eloszoba]
06/01/20 21:02:48.198651 zmc_m14[25076].DB5-zm_zone.cpp/915 [Parsing polygon 159,0 486,1 466,476 0,479 6,368]
06/01/20 21:02:48.198661 zmc_m14[25076].DB3-zm_zone.cpp/759 [Parsing polygon string '159,0 486,1 466,476 0,479 6,368']
06/01/20 21:02:48.198672 zmc_m14[25076].DB3-zm_zone.cpp/791 [Got coordinate 159,0 from polygon string]
06/01/20 21:02:48.198682 zmc_m14[25076].DB3-zm_zone.cpp/791 [Got coordinate 486,1 from polygon string]
06/01/20 21:02:48.198690 zmc_m14[25076].DB3-zm_zone.cpp/791 [Got coordinate 466,476 from polygon string]
06/01/20 21:02:48.198700 zmc_m14[25076].DB3-zm_zone.cpp/791 [Got coordinate 0,479 from polygon string]
06/01/20 21:02:48.198709 zmc_m14[25076].DB3-zm_zone.cpp/791 [Got coordinate 6,368 from polygon string]
06/01/20 21:02:48.198729 zmc_m14[25076].DB3-zm_zone.cpp/811 [Successfully parsed polygon string]
06/01/20 21:02:48.200386 zmc_m14[25076].DB1-zm_monitor.cpp/2389 [Loaded monitor 14(Eloszoba), 1 zones]
06/01/20 21:02:48.200448 zmc_m14[25076].INF-zmc.cpp/223 [Starting Capture version 1.34.15]
06/01/20 21:02:48.207303 zmc_m14[25076].INF-zm_ffmpeg_camera.cpp/202 [Priming capture from rtsp://user:passwd@192.168.1.46/mpeg4/media.amp]
06/01/20 21:02:48.215554 zmc_m14[25076].DB1-zm_ffmpeg_camera.cpp/365 [Calling avformat_open_input for rtsp://user:passwd@192.168.1.46/mpeg4/media.amp]
06/01/20 21:02:48.215781 zmc_m14[25076].DB3-zm_ffmpeg.cpp/70 [No default whitelist set]
06/01/20 21:02:48.253202 zmc_m14[25076].DB2-zm_ffmpeg.cpp/70 [SDP:
v=0
o=- 1591037587982651 1591037587982661 IN IP4 192.168.1.46
s=Media Presentation
e=NONE
c=IN IP4 0.0.0.0
b=AS:8000
t=0 0
a=control:*
a=range:npt=now-
a=mpeg4-iod: "data:application/mpeg4-iod;base64,AoFSAE8BAf/1AQNuAAFAUGRhdGE6YXBwbGljYXRpb24vbXBlZzQtb2QtYXU7YmFzZTY0LEFSMEJHd1VmQXhjQXlTUUFaUVFOSUJFRWsrQUFlaElBQUhvU0FBWUJCQT09BA0BBQAEAAAAAAAAAAAABgkBAAAAAAAAAAADOgACQDZkYXRhOmFwcGxpY2F0aW9uL21wZWc0LWJpZnMtYXU7YmFzZTY0LHdCQVNZUVNJVUVVRlB3QT0EEgINAAACAAAAAAAAAAAFAwAAQAYJAQAAAAAAAAAA"
m=video 0 RTP/AVP 96
b=AS:8000
a=framerate:25.0
a=control:trackID=1
a=rtpmap:96 MP4V-ES/90000
a=fmtp:96 profile-level-id=245; config=000001B0F5000001B509000001000000012008D48D88032514043C14440F
a=mpeg4-esid:201
]
06/01/20 21:02:48.253305 zmc_m14[25076].DB3-zm_ffmpeg.cpp/70 [video codec set to: mpeg4]
06/01/20 21:02:48.292297 zmc_m14[25076].DB2-zm_ffmpeg.cpp/70 [setting jitter buffer size to 0]
06/01/20 21:02:48.292341 zmc_m14[25076].DB3-zm_ffmpeg.cpp/70 [hello state=0]
06/01/20 21:02:48.700626 zmc_m14[25076].DB3-zm_ffmpeg.cpp/70 [All info found]
06/01/20 21:02:48.700867 zmc_m14[25076].DB3-zm_ffmpeg_camera.cpp/438 [Found video stream at index 0, audio stream at index -1]
06/01/20 21:02:48.700901 zmc_m14[25076].DB1-zm_ffmpeg.cpp/335 [Dumping stream index i(0) index(0)]
06/01/20 21:02:48.700911 zmc_m14[25076].DB1-zm_ffmpeg.cpp/345 [ Stream #0:0]
06/01/20 21:02:48.700920 zmc_m14[25076].DB1-zm_ffmpeg.cpp/356 [frames:2, frame_size:0 stream timebase: 1/90000]
06/01/20 21:02:48.700929 zmc_m14[25076].DB1-zm_ffmpeg.cpp/359 [codec: mpeg4]
06/01/20 21:02:48.700947 zmc_m14[25076].DB1-zm_ffmpeg.cpp/288 [90k stream tb numerator]
06/01/20 21:02:48.700984 zmc_m14[25076].DB1-zm_ffmpeg.cpp/330 [Dumping codec_context codec_type(0) codec_id(13 mpeg4) width(640) height(480) timebase(1/100) format(yuv420p) gop_size 12 max_b_frames 0 me_cmp 0 me_range 0 qmin 2 qmax 31]
06/01/20 21:02:48.700996 zmc_m14[25076].DB1-zm_ffmpeg_camera.cpp/561 [HWACCEL not in use]
06/01/20 21:02:48.701218 zmc_m14[25076].DB5-zm_ffmpeg_camera.cpp/253 [Got packet from stream 0 dts (14100) pts(14100)]
06/01/20 21:02:48.703909 zmc_m14[25076].DB1-zm_ffmpeg_camera.cpp/276 [raw frame from decoder: format 0 yuv420p 640x480 linesize:640x320 pts: 14100]
06/01/20 21:02:48.704393 zmc_m14[25076].DB1-zm_ffmpeg_camera.cpp/1122 [Setup conversion context for 640x480 yuv420p to 640x480 rgb24]
06/01/20 21:02:48.704813 zmc_m14[25076].DB4-zm_ffmpeg_camera.cpp/1154 [Able to convert format 0 yuv420p linesize 640,320 height 480 to format 2 rgb24 linesize 1920,0 at frame 0 codec 0 yuv420p 640x480 ]


06/01/20 21:03:03.513513 zmc_m14[25076].WAR-zm_ffmpeg.cpp/70 [header damaged]
06/01/20 21:03:03.520003 zmc_m14[25076].ERR-zm_ffmpeg.cpp/548 [Unable to send packet Operation not permitted, continuing]
06/01/20 21:03:03.528161 zmc_m14[25076].WAR-zm_ffmpeg_camera.cpp/264 [Unable to receive frame 90: code -1 Operation not permitted. error count is 0]
06/01/20 21:03:03.536855 zmc_m14[25076].INF-zm_ffmpeg_camera.cpp/239 [Unable to read packet from stream 0: error -541478725 "End of file".]
06/01/20 21:03:03.545074 zmc_m14[25076].INF-zm_monitor.cpp/2458 [Return from Capture (-1), signal loss]
06/01/20 21:03:03.553748 zmc_m14[25076].INF-zmc.cpp/317 [Failed to capture image from monitor 14 Eloszoba (1/1)]
06/01/20 21:03:03.561873 zmc_m14[25076].DB2-zm_ffmpeg_camera.cpp/657 [CloseFfmpeg called.]
06/01/20 21:03:03.562139 zmc_m14[25076].DB3-zm_packetqueue.cpp/204 [Deleted (0) packets]
06/01/20 21:03:08.562433 zmc_m14[25076].INF-zm_ffmpeg_camera.cpp/202 [Priming capture from rtsp://user:passwd@192.168.1.46/mpeg4/media.amp]
06/01/20 21:03:08.568807 zmc_m14[25076].DB1-zm_ffmpeg_camera.cpp/365 [Calling avformat_open_input for rtsp://user:passwd@192.168.1.46/mpeg4/media.amp]
06/01/20 21:03:08.568936 zmc_m14[25076].DB3-zm_ffmpeg.cpp/70 [No default whitelist set]
06/01/20 21:03:08.605988 zmc_m14[25076].DB2-zm_ffmpeg.cpp/70 [SDP:
v=0
o=- 1591037608335622 1591037608335633 IN IP4 192.168.1.46
s=Media Presentation
e=NONE
c=IN IP4 0.0.0.0
b=AS:8000
t=0 0
a=control:*
a=range:npt=now-
a=mpeg4-iod: "data:application/mpeg4-iod;base64,AoFSAE8BAf/1AQNuAAFAUGRhdGE6YXBwbGljYXRpb24vbXBlZzQtb2QtYXU7YmFzZTY0LEFSMEJHd1VmQXhjQXlTUUFaUVFOSUJFRWsrQUFlaElBQUhvU0FBWUJCQT09BA0BBQAEAAAAAAAAAAAABgkBAAAAAAAAAAADOgACQDZkYXRhOmFwcGxpY2F0aW9uL21wZWc0LWJpZnMtYXU7YmFzZTY0LHdCQVNZUVNJVUVVRlB3QT0EEgINAAACAAAAAAAAAAAFAwAAQAYJAQAAAAAAAAAA"
m=video 0 RTP/AVP 96
b=AS:8000
a=framerate:25.0
a=control:trackID=1
a=rtpmap:96 MP4V-ES/90000
a=fmtp:96 profile-level-id=245; config=000001B0F5000001B509000001000000012008D48D88032514043C14440F
a=mpeg4-esid:201
]
06/01/20 21:03:08.606081 zmc_m14[25076].DB3-zm_ffmpeg.cpp/70 [video codec set to: mpeg4]
06/01/20 21:03:08.666152 zmc_m14[25076].DB2-zm_ffmpeg.cpp/70 [setting jitter buffer size to 0]
06/01/20 21:03:08.666248 zmc_m14[25076].DB3-zm_ffmpeg.cpp/70 [hello state=0]
06/01/20 21:03:09.036825 zmc_m14[25076].DB3-zm_ffmpeg.cpp/70 [All info found]
06/01/20 21:03:09.036901 zmc_m14[25076].DB3-zm_ffmpeg_camera.cpp/438 [Found video stream at index 0, audio stream at index -1]
06/01/20 21:03:09.036913 zmc_m14[25076].DB1-zm_ffmpeg.cpp/335 [Dumping stream index i(0) index(0)]
06/01/20 21:03:09.036920 zmc_m14[25076].DB1-zm_ffmpeg.cpp/345 [ Stream #0:0]
06/01/20 21:03:09.036926 zmc_m14[25076].DB1-zm_ffmpeg.cpp/356 [frames:2, frame_size:0 stream timebase: 1/90000]
06/01/20 21:03:09.036933 zmc_m14[25076].DB1-zm_ffmpeg.cpp/359 [codec: mpeg4]
06/01/20 21:03:09.036939 zmc_m14[25076].DB1-zm_ffmpeg.cpp/288 [90k stream tb numerator]
06/01/20 21:03:09.036960 zmc_m14[25076].DB1-zm_ffmpeg.cpp/330 [Dumping codec_context codec_type(0) codec_id(13 mpeg4) width(640) height(480) timebase(1/100) format(yuv420p) gop_size 12 max_b_frames 0 me_cmp 0 me_range 0 qmin 2 qmax 31]
06/01/20 21:03:09.036968 zmc_m14[25076].DB1-zm_ffmpeg_camera.cpp/561 [HWACCEL not in use]
06/01/20 21:03:09.037193 zmc_m14[25076].DB5-zm_ffmpeg_camera.cpp/253 [Got packet from stream 0 dts (14102) pts(14102)]
06/01/20 21:03:09.039312 zmc_m14[25076].DB1-zm_ffmpeg_camera.cpp/276 [raw frame from decoder: format 0 yuv420p 640x480 linesize:640x320 pts: 14102]
06/01/20 21:03:09.039732 zmc_m14[25076].DB1-zm_ffmpeg_camera.cpp/1122 [Setup conversion context for 640x480 yuv420p to 640x480 rgb24]
06/01/20 21:03:09.040223 zmc_m14[25076].DB4-zm_ffmpeg_camera.cpp/1154 [Able to convert format 0 yuv420p linesize 640,320 height 480 to format 2 rgb24 linesize 1920,0 at frame 90 codec 0 yuv420p 640x480 ]
06/01/20 21:03:09.040237 zmc_m14[25076].DB4-zm_monitor.cpp/2467 [Return from Capture (1)]
06/01/20 21:03:09.040266 zmc_m14[25076].DB5-zm_ffmpeg_camera.cpp/253 [Got packet from stream 0 dts (15002) pts(15002)]
06/01/20 21:03:09.042609 zmc_m14[25076].DB1-zm_ffmpeg_camera.cpp/276 [raw frame from decoder: format 0 yuv420p 640x480 linesize:640x320 pts: 15002]
06/01/20 21:03:09.043147 zmc_m14[25076].DB4-zm_ffmpeg_camera.cpp/1154 [Able to convert format 0 yuv420p linesize 640,320 height 480 to format 2 rgb24 linesize 1920,0 at frame 91 codec 0 yuv420p 640x480 ]

I hope you can help me.

Thank you for your help
sipi
Posts: 132
Joined: Wed Feb 14, 2007 5:18 pm

Re: ZM 1.34.15 and Axis camera error

Post by sipi »

I'm sorry to urge you, but is there any progress?

Axis cameras do not work properly...

Thank you for your help.
User avatar
iconnor
Posts: 2880
Joined: Fri Oct 29, 2010 1:43 am
Location: Toronto
Contact:

Re: ZM 1.34.15 and Axis camera error

Post by iconnor »

I have these cameras. They work fine for me.
sipi
Posts: 132
Joined: Wed Feb 14, 2007 5:18 pm

Re: ZM 1.34.15 and Axis camera error

Post by sipi »

The cameras have the latest firmware.

I use Source Type Ffmpeg for cameras,
Source Path is rtsp://user:passwd@IP_address/mpeg4/media.amp
Resolution: 640x480 px
Target colorspace: 24 bit
Save JPEGs: disabled
Video Writer x264 Encode

Don't you have an idea?

Thank you for your help.
MontlheryHome
Posts: 9
Joined: Fri Oct 09, 2020 3:04 pm

Re: ZM 1.34.15 and Axis camera error

Post by MontlheryHome »

Hello Sipi,

Is your issue still up ?
I seeing the same and didn't find solution but only an alternative.
So, creating a second cam with the same rtsp configuration (stay in monitor or none mode function) resolve it.

I think the issue is due to an authentication problem with the cam but no idea about the root cause and what having second cam can act it.

If you still got the issue and if you can try this step, please back me for advanded investigation.

Fred
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