Incorrect Downloaded Video start-time

Forum for questions and support relating to the 1.34.x releases only.
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corsairz3241
Posts: 1
Joined: Tue Mar 10, 2020 3:36 pm

Incorrect Downloaded Video start-time

Post by corsairz3241 » Tue Mar 10, 2020 3:47 pm

Hi all,
I'm struggling to find out the reason why when I tried to download the video from the history [under Montage Review option]
the start-time is not the same as I set it to be, but the end-time is.
For instance,
I set the Start at 2020-03-10 22:30:00 to 2020-03-10 22:40:00
I can see that the downloaded video (which has the timestamp of the camera itself) will start at 22:33:41 or something, and ends correctly at 22:40:00

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Bluemax
Posts: 105
Joined: Wed Jun 12, 2019 5:15 pm

Re: Incorrect Downloaded Video start-time

Post by Bluemax » Tue Mar 10, 2020 4:53 pm

Check the logs. A time shift of 3 minutes should put out some results.

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