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can't download event videos

Posted: Thu Jun 13, 2019 6:39 pm
by flyingpiglet
After pressing "GENERATE DOWNLOAD" within download video window it gets empty and no download started.
Can someone advice where to search the error?
According to the debug log the video gathering process has created /tmp/zm/zmExport_997504.zip but download has not started.
But apache error log gives errors.

Re: can't download event videos

Posted: Mon Jul 22, 2019 6:32 pm
by apti
I have not looked at the apache logs but I have same exact issue with download. Additionally I noted that hitting the "export" button does absolutely nothing. I am on 1.33.12

Re: can't download event videos

Posted: Mon Mar 22, 2021 11:16 pm
by tay538
I had the same problem with the youtube videos downloader service, it was an awful experience. Thank God I just changed the service. Online services sometimes have bugs that are not that easily fixed. However, from the customer side, it's just not my business. I come to such sources to download videos fast and of the highest possible quality.
I really enjoy watching youtube videos, tbh. It's my own method to unwind after a week of hard work. I've recently started to download some really nice and funny videos via y2mate to review them when I'm traveling or the internet connection is unstable.