can't download event videos

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flyingpiglet
Posts: 4
Joined: Mon Jun 10, 2019 1:20 pm

can't download event videos

Post by flyingpiglet » Thu Jun 13, 2019 6:39 pm

After pressing "GENERATE DOWNLOAD" within download video window it gets empty and no download started.
Can someone advice where to search the error?
According to the debug log the video gathering process has created /tmp/zm/zmExport_997504.zip but download has not started.
But apache error log gives errors.
Attachments
apache.zip
(5.81 KiB) Downloaded 132 times
debug.zip
(1.95 KiB) Downloaded 135 times

apti
Posts: 6
Joined: Mon Jul 22, 2019 6:30 pm

Re: can't download event videos

Post by apti » Mon Jul 22, 2019 6:32 pm

I have not looked at the apache logs but I have same exact issue with download. Additionally I noted that hitting the "export" button does absolutely nothing. I am on 1.33.12

tay538
Posts: 1
Joined: Mon Mar 22, 2021 11:11 pm

Re: can't download event videos

Post by tay538 » Mon Mar 22, 2021 11:16 pm

I had the same problem with the youtube videos downloader service, it was an awful experience. Thank God I just changed the service. Online services sometimes have bugs that are not that easily fixed. However, from the customer side, it's just not my business. I come to such sources to download videos fast and of the highest possible quality.
I really enjoy watching youtube videos, tbh. It's my own method to unwind after a week of hard work. I've recently started to download some really nice and funny videos via y2mate to review them when I'm traveling or the internet connection is unstable.

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