No image in Monitor #2249

[Onion]

Not sure what you mean by channels as it does not appear you have posted in our user forum or slack channel.

When the backend says you are capturing but the frontend displays no video, that almost certainly means your path_zms is set wrong. Some users have also had missing php modules which have caused this.

In any case, this is a bug reporting forum, and, for our sanity, we are requiring all support requests be made in our user forum or slack channel. We will be glad to help you there.

in zm.conf
ZM_PATH_CGI=/srv/zoneminder/cgi-bin

in conf.d/zm.conf
ZM_PATH_ZMS=/srv/zoneminder/cgi-bin/nph-zms



l /srv/zoneminder/cgi-bin
total 1584
-rwxr-xr-x 1 http http 1618160 Oct 9 18:22 zms
lrwxrwxrwx 1 http http 3 Oct 9 18:22 nph-zms -> zms

[knight-of-ni]

The Path_ZMS you provided is incorrect. I am not familiar with Arch so I can't simply tell you what it should be set to.

PATH_ZMS is not a folder path on your filesystem. It is a partial url that has to precisely match the script alias, which is found in the web server configuration file. So find your web server configuration and look for the script alias inside it.

[Onion]

Yep I changed it to /cgi-bin/nph-zms to get a image but getting melting images and masses of dropped frames.

vlc streaming the rtsp protocol no problems

018-10-11 22:02:23 zms_m1 5487 INF Got signal 15 (Terminated), exiting zm_signal.cpp 40
2018-10-11 22:02:22 zmc_m1 5014 INF Monitor-1: images:1300 - Capturing at 5.00 fps, capturing bandwidth 282140bytes/sec zm_monitor.cpp 2473
2018-10-11 22:02:20 zmc_m1 5014 INF Monitor-1: images:1290 - Capturing at 10.00 fps, capturing bandwidth 473229bytes/sec zm_monitor.cpp 2473
2018-10-11 22:02:19 zmc_m1 5014 INF Monitor-1: images:1280 - Capturing at 10.00 fps, capturing bandwidth 559985bytes/sec zm_monitor.cpp 2473
2018-10-11 22:02:19 zms_m1 5477 INF Got signal 15 (Terminated), exiting zm_signal.cpp 40
2018-10-11 22:02:18 zmc_m1 5014 INF Monitor-1: images:1270 - Capturing at 10.00 fps, capturing bandwidth 472235bytes/sec zm_monitor.cpp 2473
2018-10-11 22:02:17 zmc_m1 5014 INF Monitor-1: images:1260 - Capturing at 10.00 fps, capturing bandwidth 562770bytes/sec zm_monitor.cpp 2473

[Onion]

2018-10-11 22:48:21 zms_m1 16403 INF addr2line -e /srv/zoneminder/cgi-bin/nph-zms 0x557f1e8aa13a 0x7f6936be43c0 0x7f693434ed17 0x7f6934350967 0x7f6936f053f8 0x7f6936edc7a7 0x7f6936edc530 0x7f6936ec9622 0x557f1e84f50a 0x557f1e866fb9 0x557f1e8289b2 0x7f69342ef223 0x557f1e829bee zm_signal.cpp 110
2018-10-11 22:48:21 zms_m1 16403 ERR Backtrace 11: /usr/lib/libc.so.6(__libc_start_main+0xf3) [0x7f69342ef223] zm_signal.cpp 102
2018-10-11 22:48:21 zms_m1 16403 ERR Backtrace 10: /srv/zoneminder/cgi-bin/nph-zms(main+0xec2) [0x557f1e8289b2] zm_signal.cpp 102
2018-10-11 22:48:21 zms_m1 16403 ERR Backtrace 9: /srv/zoneminder/cgi-bin/nph-zms(_ZN13MonitorStream9runStreamEv+0x629) [0x557f1e866fb9] zm_signal.cpp 102
2018-10-11 22:48:21 zms_m1 16403 ERR Backtrace 8: /srv/zoneminder/cgi-bin/nph-zms(_ZNK5Image9WriteJpegEPKci7timeval+0x13a) [0x557f1e84f50a] zm_signal.cpp 102
2018-10-11 22:48:21 zms_m1 16403 ERR Backtrace 7: /usr/lib/libjpeg.so.8(jpeg_start_compress+0x42) [0x7f6936ec9622]
10:49 PM
2018-10-11 22:48:21 zms_m1 16403 INF addr2line -e /srv/zoneminder/cgi-bin/nph-zms 0x557f1e8aa13a 0x7f6936be43c0 0x7f693434ed17 0x7f6934350967 0x7f6936f053f8 0x7f6936edc7a7 0x7f6936edc530 0x7f6936ec9622 0x557f1e84f50a 0x557f1e866fb9 0x557f1e8289b2 0x7f69342ef223 0x557f1e829bee zm_signal.cpp 110
2018-10-11 22:48:21 zms_m1 16403 ERR Backtrace 11: /usr/lib/libc.so.6(__libc_start_main+0xf3) [0x7f69342ef223] zm_signal.cpp 102
2018-10-11 22:48:21 zms_m1 16403 ERR Backtrace 10: /srv/zoneminder/cgi-bin/nph-zms(main+0xec2) [0x557f1e8289b2] zm_signal.cpp 102
2018-10-11 22:48:21 zms_m1 16403 ERR Backtrace 9: /srv/zoneminder/cgi-bin/nph-zms(_ZN13MonitorStream9runStreamEv+0x629) [0x557f1e866fb9] zm_signal.cpp 102
2018-10-11 22:48:21 zms_m1 16403 ERR Backtrace 8: /srv/zoneminder/cgi-bin/nph-zms(_ZNK5Image9WriteJpegEPKci7timeval+0x13a) [0x557f1e84f50a] zm_signal.cpp 102
2018-10-11 22:48:21 zms_m1 16403 ERR Backtrace 7: /usr/lib/libjpeg.so.8(jpeg_start_compress+0x42) [0x7f6936ec9622] zm_signal.cpp 102
2018-10-11 22:48:21 zms_m1 16393 INF Got signal 15 (Terminated), exiting zm_signal.cpp 40
2018-10-11 22:48:21 zms_m1 16403 ERR Backtrace 6: /usr/lib/libjpeg.so.8(jinit_compress_master+0x70) [0x7f6936edc530] zm_signal.cpp 102
2018-10-11 22:48:21 zms_m1 16403 ERR Backtrace 5: /usr/lib/libjpeg.so.8(jinit_c_main_controller+0x77) [0x7f6936edc7a7] zm_signal.cpp 102
2018-10-11 22:48:21 zms_m1 16403 ERR Backtrace 4: /usr/lib/libjpeg.so.8(+0x403f8) [0x7f6936f053f8] zm_signal.cpp 102
2018-10-11 22:48:21 zms_m1 16403 ERR Backtrace 3: /usr/lib/libc.so.6(__libc_malloc+0x97) [0x7f6934350967] zm_signal.cpp 102
2018-10-11 22:48:21 zms_m1 16403 ERR Backtrace 2: /usr/lib/libc.so.6(+0x83d17) [0x7f693434ed17] zm_signal.cpp 102
2018-10-11 22:48:21 zms_m1 16403 INF Backtrace complete, please execute the following command for more information zm_signal.cpp 109
2018-10-11 22:48:21 zms_m1 16403 ERR Backtrace 12: /srv/zoneminder/cgi-bin/nph-zms(_start+0x2e) [0x557f1e829bee] zm_signal.cpp 102
2018-10-11 22:48:20 zms_m1 16403 INF Got signal 15 (Terminated), exiting zm_signal.cpp 40
2018-10-11 22:48:20 zms_m1 16411 INF Got signal 15 (Terminated), exiting zm_signal.cpp 40
2018-10-11 22:48:20 zms_m1 16403 ERR Backtrace 0: /srv/zoneminder/cgi-bin/nph-zms(_Z14zm_die_handleriP9siginfo_tPv+0x7a) [0x557f1e8aa13a] zm_signal.cpp 102
2018-10-11 22:48:20 zms_m1 16403 ERR Signal address is (nil), from 0x7f693434ed17 zm_signal.cpp 81
2018-10-11 22:48:20 zms_m1 16403 ERR Got signal 11 (Segmentation fault), crashing zm_signal.cpp 50
2018-10-11 22:48:20 zms_m1 16403 ERR Backtrace 1: /usr/lib/libpthread.so.0(+0x123c0) [0x7f6936be43c0]
10:50 PM

[Onion]

Developer wants $100 to help sort this problem,

I advise to look elsewhere

[Nocifer]

As I told you last time, VLC streaming you camera feed correctly means that a) your camera is working, b) your web server is working and c) your media backend is working. This, coupled with the fact that the Arch package you're trying to use is made by me and it has so far been running flawlessly on not only mine but on other users' systems as well, means the problems you've been having are most probably an error somewhere in your configuration, possibly due to lingering remains from a previous, incompatible ZM installation.

[SteveGilvarry]

Melting or smeared image is often caused by ffmpeg and UDP buffer issues, easy option is to try tcp option for the camera. Assuming you are using ffmpeg monitor. I hear people have better luck with newer ffmpeg, but cannot confirm that myself.
Zms error is interesting and pretty rare, in the setting logging tab there is an option to debug specific programs, I think turning that on and putting zms may get you a debug log. Let me know if you can’t work it out and I will actually test what I am saying and screenshot it.
I believe a developer quoted you an hourly rate to fix it immediately, otherwise you kind of have to wait. Zms Problem is rare and we are interested as even bad configuration should not cause it to dump.
Thanks
Steve