Is there an authentication timeout?

Forum for questions and support relating to the 1.30.x releases only.
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tcg
Posts: 46
Joined: Fri Jan 13, 2012 3:41 pm

Is there an authentication timeout?

Post by tcg »

I am using ZM 1.30.4. I've been using Montage Review with Firefox to monitor 26 cameras. After some time, all monitors go to "No Data" and I have to close the browser window and restart the Montage Review. I don't have an exact time on it but it appears to be around an hour. When this happens, the log file gets hammered with these messages:

Code: Select all

ERR [Unable to authenticate user]
Is this a timeout in the browser or on the ZM server end? Anyone know a way to fix it or increase it? I need my cams to stay up for at least 2 hours as they are being monitored during a church service.

Thanks.
Chris
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iconnor
Posts: 2900
Joined: Fri Oct 29, 2010 1:43 am
Location: Toronto
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Re: Is there an authentication timeout?

Post by iconnor »

yes there is. This is somewhat mitigated in current development versions.
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